Frequently Asked Questions

What is the best way to renew or purchase my permit?

Go to the home page and select “Purchase/Renew/Claim Permit” under My Parking Profile.

Who is allowed to park on the main campus?

Entrance to the main campus is controlled. Students with C, R, M, or S permits are not granted access to the main campus Monday - Friday from 7:30 a.m. to 3:30 p.m. Students can use loading zones for up to 30 minutes with the vehicles flashers on, based on space availability. Additionally, the first 30 minutes in the garages are at no charge. Visitor parking is available in all nine university parking garages on a space-available basis at the daily rates.

What do I do when a parent or friend comes to visit me on campus?

They must use one of the nine parking garages located throughout campus. All day parking is available for up to $18 per ticket pulled per 24-hour period.

Do I need to register my car if I park on campus?

Yes. It is required that all vehicles operated by students and staff are registered with Parking and Transportation Services.

Are there any public pay garages on campus?

Yes. The campus has nine parking garages:

Brazos Garage (BRG) 210 E MLK Blvd
Conference Center Garage (CCG) at 1900 University Ave. (part of the AT&T Executive Education & Conference Center)
Guadalupe Garage (GUG) 1616 Guadalupe St
Manor Rd Garage (MAG) 2017 Robert Dedman Dr
San Antonio Street Garage (SAG) 2420 San Antonio St
San Jacinto Garage (SJG) 2401 San Jacinto
Speedway Garage (SWG) 105 E 27th Street
Trinity Garage (TRG) 1815 Trinity
27th Street Garage (TSG) 109 W 27th Street

Are tickets written between sessions, or during summer sessions, holidays, weekends, and nights?

Yes. Citations are written throughout the entire year, 24 hours per day, 365 days per year whether school is in session or not. There is a grace period during registration periods in student lots only; please contact Parking and Transportation Services for those dates or check the PTS web page.

What happens if I just park there for a minute, or a friend or teacher told me to park there?

If you are in doubt, contact Parking and Transportation Services for the answer. A professor or friend may intend to be helpful, but will not be responsible for your citation. If you even stay for a minute or two, your vehicle is still as illegally parked as if it had been there all day.

Can I appeal a citation I don’t think I should have received?

Yes. Students, faculty, and staff can appeal in written form or verbally to the PTS Appeals Officer. A ticket must be appealed or paid within 12 days of issuance. Citations can also be appealed online.

What are some ways to keep from getting parking citations?

  • Always have your permit displayed.
  • Always park completely between the white lines and don’t block drives.
  • Obey timed parking zones like loading zones and meters.
  • Finally, when in doubt, refer to the parking brochure or web pages for maps, policies, and locations, or call Parking and Transportation Services.

I got a ticket I don’t think I deserve. Why can’t I just ignore it?

If you got a ticket, you shouldn’t ignore it. If the officer made a mistake, we need to correct it. If they didn’t and the mistake is yours then don’t set yourself to get more tickets before the matter is straightened out. If you disagree with a ticket, appeal it within 12 days. While it is fresh in your memory, present all of the facts in your appeal. Simply saying you didn’t do anything wrong or that the officer made a mistake is not sufficient. You should give the Appeal’s Officer as much information as possible on which to base a decision.

Here are some of the most common defenses used in appealing tickets, all of which are normally rejected by the appeals boards:
• I admit I was illegally parked, but I was only gone a few minutes.
• I knew it was a no-parking zone, but cars park there all the time and never get ticketed.
• I was using my personal car for university business. [This defense is often used for parking at loading docks or other restricted areas.]
• I didn’t know I couldn’t park there.
• I was ill and had to use the restroom.

What options do I have for citation payments?

Go to My Parking Profile and pay online, in person at the Parking and Transportation Services Offices, or via US Postal Service.

Have any fines changed in price?

Please refer to your current Parking and Traffic Regulations for fine structure, as fines can change from year to year, or contact Parking & Transportation Services.

Is my permit transferable to another vehicle?

Yes. You may use your hangtag for another vehicle that you drive. Permits are not transferable from person to person.

Is there any other way to get around campus besides my vehicle?

Parking and Transportation Services (PTS) provides a campus shuttle service to the campus community. Routes and times vary during the day so we suggest you visit the shuttle web site. All shuttles are free with a valid UT Austin photo ID.

What happens if my permit is lost or stolen?

You must immediately complete a lost/stolen permit report and obtain a replacement permit. Cost for replacement is $20. If a lost or stolen permit is found on a vehicle, the car will be immobilized (booted)/towed and violator will be charged. Permit holders are responsible for citations issued to their permit regardless of vehicle ownership.

Does my permit expire on any certain date?

Yes. Please check the expiration date found on the front of each permit.

Can I get a refund on my permit if I leave school or don’t need it anymore?

Yes. There are deadline dates that change each semester for receiving refunds. Typically, PTS will give a full refund up to the 12th class day of each semester. Refund amount depend upon when the permit is returned to PTS. Refunds for permits are only available during the academic year in which the permit is valid.

Does UT have meter parking on campus?

Yes. The meters on campus are provided and enforced by PTS. See the short-term parking page for meter information.

What do I do for football and basketball games?

Many of the commuter and staff lots around the stadium, arena, and surrounding areas are used for football and basketball parking. These lots can be accessed with a football or basketball permit only. Check the PTS web page for information regarding parking options during events.

Can I leave my car overnight in commuter lots?

A commuter C permit is not valid overnight in commuter lots west of IH-35. Overnight parking is available in the Longhorn Lots located east of IH-35 near UFCU Disch-Falk Field. Note: some lots do not allow parking between 4 and 6 a.m. See overnight parking map for details.

What are Parking & Transportation Services operating hours, address, and phone number?

PTS cashiers are open Monday - Friday from 7:30 to 5:30 p.m. in the Trinity Parking Garage (TRG). The phone number is 471-7275. The mailing address is PTS, PO Box 7546, Austin, Texas 78713-7546.

What do I do if I need to unload/load materials at a dorm, academic building, or other facility?

Loading zones are located in locations throughout campus and may be used for a maximum of 30 minutes with the vehicle’s emergency flashers engaged. Additionally, all eight university parking garages offer the first 30 minutes of parking at no charge. See Short-term Parking options for more details.

Can I purchase my permit before the announced sale date?

No. All permits go on sale on the announced date. Permits are purchased on a first-come, first-served basis. At certain times, permits are available for sale via online sales prior to in-person sales.

How much does my permit cost?

See Student Parking Permits or Faculty and Staff Parking Permits.

Are there enough spaces?

There are enough spaces on campus for students, staff, faculty, and visitors we have daily at UT Austin. The problem is that we are so large that we cannot get them as close as everyone wants them to be.

I only come to campus at night. Do I need a permit?

A parking permit will make it easier to park without risking a parking ticket. The class N Permit is available to students, faculty, and staff of The University of Texas at Austin. It provides access to Longhorn Lots and spaces available to "Any UT Permit" on weeknights and weekends. The class N+ Permit is also available to students, faculty, and staff and provides all the access of the N Permit with the addition of access to all university garages (with the exception of the Conference Center Garage) between 5 p.m. and 4 a.m. Parking is not guaranteed in a particular garage, but parking should be available in one of the garages during these times.

Why do you give tickets at night when there is not a parking problem?

The guidelines for parking are in effect at all times, except zone restrictions, fire lanes, handicapped, yellow (no parking areas), some reserved spaces, blockage, etc. inconvenience or impact safety of individuals and cannot be allowed. Ticketing, towing, or booting is an accepted method of discouraging illegal parking.

What do I do if I find a permit that is not mine?

Use of a lost/stolen permit has serious consequences, including booting of the vehicle and fines. Don’t use it or even hang it. Send it or bring to the parking office immediately.

Where can I park on holidays?

There are two types of holidays:
Student Holidays — where employees work and there are no classes (Spring Break etc.) During these days, a student can park in any C lot or the Longhorn Lots east of IH35, but may not park in staff/faculty spaces on the main campus.
Campus Wide Holidays — where the university is closed. Anyone may park in any legal spot on campus during these days, with the exception of the O, At all Times, and D spaces.

What do I do if I need to park close to drop off my class project?

The first 30 minutes in the parking garages is free and students are encouraged to use this option. Loading zones are also available for 30 minutes with the vehicle’s emergency flashers on, but don’t take the chance thinking you’ll only be a few minutes. The couple of minutes spent walking from a garage is better than the ticket or boot that you may receive.

I have a C permit but like to work out at the Recreation Center and want to park close. What can I do?

Unfortunately, with the exception of the C permit lots, there is no close in parking for students on the main campus. There are many lots on campus, which are considered open lots. These are the Longhorn Lots located east of IH-35 near UFCU Disch-Falk Field. This means that they are open to any valid UT Austin permit at all times.

Is there disability parking on campus?

Many parking facilities on campus have designated spaces for the disabled. These spaces are reserved parking for the disabled at ALL times. A class D Permit, in addition to a State of Texas permit or license plate for the disabled, is required to park in any of these designated parking spaces from 7:30 am to 3:30 pm, Monday through Friday. Thereafter, parking in these spaces require a State of Texas disability permit or license plate. Otherwise, persons with disabilities may use the designated spaces in the parking garages and pay the required fee.

What is the LAAP program?

LAAP (Longhorn Auto Assistance Program) is a FREE program that helps you in times of need. The program is designed to help all parked vehicles in any University parking facility Individuals may receive assistance jumpstarting vehicles and unlocking vehicles when keys are locked inside.

What happens if I lock my keys in my car?

If you are parked in any facility on campus, all you have to do is call UTPD at 471-4441 for the Longhorn Auto Assistance Program. The LAAP truck will meet you at your vehicle to help you get inside your car, and it won’t cost you a penny!

Why does it cost more to park in a garage than a surface lot?

From a financial perspective, it costs a great deal more to build and maintain a safe and structurally sound garage versus a surface lot. Parking and Transportation Services receives no central funding from the university and operates like a private business. The revenue received must cover expenses incurred. Because surface lots cost less, PTS passes those savings onto those parking fees for those outlying lots (A, C, or Longhorn Lots).

How many parking spaces are available on campus?

There are approximately 15,858 parking spaces available on campus.

Do you REALLY need a car at UT Austin?

As a UT Austin student, you will have very good transportation options without a personal vehicle. Bikes are a great way to get around campus and Austin. Your UT Austin photo ID allows you to ride all Capital Metro and UT Austin shuttles and buses free. Shuttles connect the campus to area with high student populations. Capital Metro buses run throughout the Austin metro area, to Austin-Bergstrom International Airport (ABIA).

Why is my parking lot closed for an event?

The university sponsors many events, (academic, athletic, and cultural), throughout the course of each year. Parking on the UT Austin campus is a very critical commodity as there are less than 16,000 spaces to satisfy the multiple daily requirements for the 70,000 staff, faculty, students, and visitors. Therefore, to accommodate the maximum number of customers PTS uses spaces and lots for multiple reasons, including events.

How do I renew a permit for next year?

University students and employees who currently have an annual surface permit may renew the permit for the following academic year. As a means of providing customer service to those members of the faculty and staff F permits (both surface and garage) are renewed in April of each academic year. All other employees, students and new constituents are allowed to purchase permits on a first-come, first-served basis in late summer depending on the availability of permits.


PTS Office
Trinity Parking Garage (TRG)
1815 Trinity St. (Map)

Open Monday - Friday
except official university holidays
Cashier Office: 8 a.m. – 7 p.m.
Administrative Office: 8 a.m. – 5 p.m.

Phone: 512-471-PARK (7275)
Fax: 512-232-9405

parking@www.utexas.edu
garages@www.utexas.edu
Twitter: @utaustinparking, @utshuttle, @bikeut