Access Card Usage &
Instructions
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The
contract holder is responsible for condition and use of
his/her garage access card; however, the rights regarding
activation or deactivation of the access card remain with
the parking garage. After the initial first month of use,
replacement of the access card, for any reason, costs $10.
For Insert Readers
To use
the card: Insert the card into the card reader arrow first;
stripe up and to the left. At San Jacinto Garage (SJG),
27th St Garage (TSG), Manor
Garage (MAG), and Speedway
Garage (SWG) card readers
are
the red boxes located at the entrances and exits. At Brazos
Garage (BRG) the entrance card readers are located in the
Ticket Dispenser at the four garage entrances. Exit readers
are the red boxes at all the exits. The card must be inserted
all the way into the reader until the card reaches the back.
Gates will open when the access card is removed.
For
Proximity/Swipe Card Readers
(San Antonio St Garage SAG)
To use
the card (Proximity) hold the card in front of reader
box near
the
reader circle. Usually these will read through a wallet or
purse.(within 10 inches). The green light signifies a valid
read and the gate should open. Usually, proximity cards will
read through a wallet or your purse.
Subsequent use: Always
use your access card to enter and exit the garage. If one
gate is open, choose a closed gate to enter or exit the garage.
You may drive through an open gate only if all gates are open.
In this case someone will correct the situation and your card
will be programmed to work. Failure to use your access card
to open a gate may make the access card go out of sync. Out
of sync access cards may be subject to a $7 re-synchronization
fee. Never drive through an open gate unless all gates are
open.
If card fails to work:
Remove the access card from the reader. Wait for the red light
to go off and reinsert the access card. Make sure the card
is being inserted into the reader so that the back of the
card reader stops the card. If the access card continues to
fail, please use one of the intercoms that are at all entrances
and exits to contact the office. If you take a ticket to enter
the garage instead of using your garage access card, the ticket
must be brought to the office immediately. Failure to resolve
pulled tickets immediately may result in applicable daily
charges associated with the pulled ticket.
How To Contact The Parking Garages:
Email: garages@www.utexas.edu
Inter campus mail code: D3010
USPS: University of Texas at Austin
Parking Garage #(1-7)
PO BOX 7546
Austin, TX 78713
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