Parent Satisfaction Survey of Austin Independent School District - Robert Glover

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Parent Satisfaction Survey of Austin Independent School District

Principal Investigator: Robert Glover
Sponsors: Office of the President, The University of Texas at Austin; The Greater Austin Chamber of Commerce; and The Sid Richardson Foundation
Project Duration: December 1999 - August 2001
Description: This project conducted an independent survey of the satisfaction of parents with the Austin schools their child attended during March and April 2000. The survey was sponsored jointly by the Greater Austin Chamber of Commerce and by the Office of President Larry Faulkner of the University of Texas at Austin. The Sid Richardson Foundation provided partial financial support. Telephone surveys were conducted in English or Spanish by the Office of Survey Research in the UT College of Communications with a randomly selected sample of 1,176 parents who had a child enrolled in an Austin ISD public school during the 1999-2000 school year. Dr. Bob Glover of the Ray Marshall Center staff served as overall coordinator for the project. Lee Holcombe assisted with the analysis of the data. Deanna Schexnayder participated with a group of volunteer experts on education or survey research from across the University and the Austin business community to develop the survey instrument. Professor Lynn Stokes of the UT Department of Management and Information Systems, designed a random sample stratified to provide valid results by major ethnic or racial group (African American, Anglo and other, Asian American or Latino), by level of school in which the child was enrolled (elementary, middle school or high school), and by the income status of the household (low income or not). The survey included 32 questions measuring satisfaction with various aspects of schooling in Austin, along with 13 questions identifying school programs in which the child participated and activities in which parents participated. A follow-up parent satisfaction survey is planned.
Reports Available: Please see information about the survey on the Austin Chamber of Commerce web site.
Ray Marshall Center

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