Designing Systemic Workforce Performance Measures - Christopher King

Principal Investigators: Christopher T. King
Sponsor: The Workforce Leadership of Texas
Project Duration: June 2001 – December 2002

The Ray Marshall Center for the Study of Human Resources is working with the Workforce Leadership of Texas (now the Texas Association of Workforce Boards), a membership group comprised of local workforce Board chairs and executive directors, to develop, implement and test improved performance measures for the Texas workforce development system.  This work builds upon previous work the Ray Marshall Center has done in this area, including developing initial performance standards for national CETA programs in the late 1970s and early 1980s; implementing state and local performance standards for JTPA and other programs in the 1980s; examining and recommending cross-cutting performance measures for workforce programs nationally in the 1980s; and devising more systemic state workforce measures in the 1990s, including early work on return-on-investment and employer performance measures.

The ongoing work is being conducted in two stages.  During Phase I, researchers reviewed current workforce performance measures and proposed a series of new system outcome measures for implementation in workforce boards around the state.  In Phase II of the project, researchers developed a Return-on-Investment model and ROI estimates for local workforce development boards.

Ray Marshall Center

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