Estimating Return-on-Investment (ROI) for Texas Workforce Development Boards: Lessons Learned and Next Steps
Researcher(s):Christopher T. King and Dan O'Shea
Date Published: March 2003
Publication Type: Report (prepared for Workforce Leadership of Texas)
Abstract: This report describes challenges faced and offers lessons learned from an initial attempt to estimate the returns on investment (ROI) in workforce services in Texas (King et al.2003). It also suggests a number of possible next steps for enhancing and improving upon our initial effort. The Workforce Leadership of Texas, the statewide association of workforce board chairs and directors, initiated this project to estimate workforce services ROI, contracting with researchers at the Ray Marshall Center for the Study of Human Resources, a research center of the Lyndon B. Johnson School of Public Affairs at the University of Texas at Austin. This project builds directly upon an earlier phase of the project (Workforce Leadership of Texas, 2001).