| Item
# |
Text |
FTE
1 |
FTE
2 |
FTE
3 |
FTE
4 |
FTE
5 |
FTE
6 |
| 1 |
We
are known for the quality of service we provide. |
4.09 |
3.99 |
4.05 |
4.07 |
3.87 |
3.81 |
| 2 |
We
are constantly improving our services. |
4.07 |
3.96 |
4.02 |
3.98 |
3.80 |
3.67 |
| 3 |
Our
goals are consistently met or exceeded. |
3.87 |
3.81 |
3.80 |
3.82 |
3.70 |
3.61 |
| 4 |
We
produce high quality work that has a low rate of
error. |
4.03 |
3.85 |
3.96 |
3.92 |
3.76 |
3.72 |
| 5 |
We
know who our customers (those we serve) are. |
4.40 |
4.40 |
4.30 |
4.31 |
4.22 |
4.26 |
| 6 |
We
develop services to match our customers' needs. |
4.03 |
4.03 |
4.01 |
4.05 |
3.86 |
3.81 |
| 7 |
My
performance is evaluated fairly. |
3.91 |
3.97 |
3.85 |
3.88 |
3.74 |
3.74 |
| 8 |
My
supervisor is consistent when administering policies
concerning employees. |
3.69 |
3.83 |
3.77 |
3.77 |
3.64 |
3.63 |
| 9 |
Every
employee is valued. |
3.83 |
3.64 |
3.52 |
3.55 |
3.32 |
3.19 |
| 10 |
We
work to attract, develop, and retain people with
diverse backgrounds. |
3.84 |
3.74 |
3.62 |
3.60 |
3.48 |
3.33 |
| 11 |
We
have adequate computer resources (hardware and
software). |
3.82 |
3.65 |
3.81 |
3.73 |
3.47 |
3.15 |
| 12 |
Information
systems are in place and accessible for me to get my
job done. |
4.09 |
3.83 |
3.92 |
3.90 |
3.70 |
3.56 |
| 13 |
Information
is shared as appropriate with other organizations. |
3.97 |
3.79 |
3.73 |
3.63 |
3.53 |
3.48 |
| 14 |
The
right information gets to the right people at the
right time. |
3.56 |
3.29 |
3.25 |
3.16 |
3.06 |
2.94 |
| 15 |
We
integrate information and act intelligently upon that
information. |
3.82 |
3.63 |
3.59 |
3.56 |
3.48 |
3.42 |
| 16 |
The
work atmosphere encourages open and honest
communication. |
3.57 |
3.50 |
3.38 |
3.42 |
3.20 |
3.04 |
| 17 |
We
feel the channels we must go through at work are
reasonable. |
3.76 |
3.69 |
3.46 |
3.42 |
3.24 |
3.20 |
| 18 |
Work
groups are trained to incorporate the opinions of each
member. |
3.48 |
3.40 |
3.32 |
3.33 |
3.16 |
3.09 |
| 19 |
Work
groups receive adequate feedback that helps improve
their performance. |
3.43 |
3.41 |
3.29 |
3.30 |
3.17 |
3.13 |
| 20 |
We
have an opportunity to participate in the goal setting
process. |
3.52 |
3.26 |
3.27 |
3.35 |
3.12 |
2.99 |
| 21 |
Decision
making and control are given to employees doing the
actual work. |
3.59 |
3.41 |
3.32 |
3.30 |
3.10 |
2.91 |
| 22 |
We
seem to be working toward the same goals. |
3.73 |
3.67 |
3.58 |
3.55 |
3.41 |
3.29 |
| 23 |
There
is a basic trust among employees and supervisors. |
3.50 |
3.39 |
3.32 |
3.36 |
3.15 |
2.96 |
| 24 |
We
are given the opportunity to do our best work. |
4.02 |
3.84 |
3.75 |
3.79 |
3.56 |
3.45 |
| 25 |
We
feel a sense of pride when we tell people that we work
for this organization. |
3.97 |
3.96 |
3.91 |
3.94 |
3.70 |
3.47 |
| 26 |
The
amount of work I am asked to do is reasonable. |
3.66 |
3.73 |
3.75 |
3.66 |
3.49 |
3.41 |
| 27 |
We
are efficient. |
3.74 |
3.59 |
3.56 |
3.61 |
3.48 |
3.49 |
| 28 |
Outstanding
work is recognized. |
3.79 |
3.55 |
3.44 |
3.40 |
3.20 |
3.04 |
| 29 |
There
is a real feeling of teamwork. |
3.39 |
3.42 |
3.38 |
3.33 |
3.17 |
3.06 |
| 30 |
We
feel our efforts count. |
3.75 |
3.59 |
3.47 |
3.46 |
3.25 |
3.10 |
| 31 |
We
are encouraged to learn from our mistakes. |
3.93 |
3.87 |
3.75 |
3.77 |
3.64 |
3.64 |
| 32 |
We
have adequate resources to do our jobs. |
3.77 |
3.55 |
3.67 |
3.59 |
3.32 |
3.24 |
| 33 |
We
are given accurate feedback about our performance. |
3.75 |
3.65 |
3.46 |
3.51 |
3.38 |
3.34 |
| 34 |
When
possible, alternative work schedules (flex-time,
compressed work weeks, job sharing,
telecommuting) are offered to employees. |
3.76 |
3.74 |
3.76 |
3.52 |
3.43 |
3.25 |
| 35 |
Training
is made available to us for personal growth and
development. |
3.67 |
3.51 |
3.60 |
3.66 |
3.55 |
3.40 |
| 36 |
Training
is made available to us so that we can do our jobs
better. |
3.89 |
3.68 |
3.73 |
3.70 |
3.59 |
3.55 |
| 37 |
We
have access to information about job opportunities,
conferences, workshops, and training. |
3.74 |
3.61 |
3.77 |
3.76 |
3.69 |
3.47 |
| 38 |
Supervisors
know whether an individual's career goals are
compatible with organizational goals. |
3.63 |
3.35 |
3.30 |
3.38 |
3.21 |
3.11 |
| 39 |
We
have sufficient procedures to ensure the safety of
employees in the workplace. |
4.08 |
4.01 |
3.85 |
3.92 |
3.72 |
3.71 |
| 40 |
Our
workplace is well maintained. |
3.92 |
3.97 |
3.82 |
3.76 |
3.58 |
3.47 |
| 41 |
Within
my workplace, there is a feeling of community. |
3.50 |
3.64 |
3.64 |
3.65 |
3.48 |
3.38 |
| 42 |
The
environment supports a balance between work and
personal life. |
3.78 |
3.77 |
3.71 |
3.62 |
3.42 |
3.34 |
| 43 |
The
pace of the work in this organization enables me to do
a good job. |
3.63 |
3.65 |
3.64 |
3.61 |
3.42 |
3.31 |
| 44 |
My
job meets my expectations. |
3.82 |
3.76 |
3.75 |
3.70 |
3.55 |
3.45 |
| 45 |
We
balance our focus on both long range and
short-term goals. |
3.70 |
3.63 |
3.55 |
3.57 |
3.43 |
3.38 |
| 46 |
My
ideas and opinions count at work. |
3.75 |
3.68 |
3.62 |
3.60 |
3.38 |
3.20 |
| 47 |
People
who challenge the status quo are valued. |
3.41 |
3.19 |
3.09 |
3.04 |
2.86 |
2.76 |
| 48 |
Work
groups are actively involved in making work processes
more effective. |
3.43 |
3.32 |
3.32 |
3.32 |
3.14 |
3.06 |
| 49 |
The
people I work with treat each other with respect. |
3.62 |
3.80 |
3.84 |
3.79 |
3.64 |
3.47 |
| 50 |
Information
is shared as appropriate with the public. |
4.11 |
3.91 |
3.88 |
3.77 |
3.64 |
3.55 |
| 51 |
Favoritism
(special treatment) is not an issue in raises or
promotions. |
3.42 |
3.43 |
3.21 |
3.17 |
2.99 |
2.77 |
| 52 |
Our
employees are generally ethical in the workplace. |
3.89 |
3.99 |
4.02 |
3.93 |
3.81 |
3.67 |
| 53 |
I
am confident that any ethics violation I report will
be properly handled. |
3.75 |
3.84 |
3.75 |
3.66 |
3.51 |
3.43 |
| 54 |
Harassment
is not tolerated at my workplace. |
4.19 |
4.18 |
4.13 |
4.06 |
3.96 |
3.83 |
| 55 |
I
am satisfied with the opportunities I have to evaluate
my supervisor's performance. |
3.10 |
3.18 |
3.04 |
3.09 |
2.93 |
2.89 |
| 56 |
When
possible, problems are solved before they become a
crisis. |
3.57 |
3.56 |
3.52 |
3.50 |
3.38 |
3.35 |
| 57 |
We
use feedback from those we serve to improve our
performance. |
3.78 |
3.77 |
3.78 |
3.78 |
3.57 |
3.47 |
| 58 |
I
believe we will use the information from this survey
to improve our performance. |
3.58 |
3.52 |
3.48 |
3.39 |
3.22 |
3.14 |
| 59 |
I
have regular involvement (once a month or more) in
community activities or groups. |
3.65 |
3.66 |
3.72 |
3.73 |
3.61 |
3.48 |
| 60 |
People
are paid fairly for the work they do. |
3.10 |
2.86 |
2.94 |
2.82 |
2.49 |
2.34 |
| 61 |
Salaries
are competitive with similar jobs in the community. |
2.81 |
2.57 |
2.75 |
2.77 |
2.44 |
2.33 |
| 62 |
Benefits
can be selected to meet individual needs. |
3.83 |
3.80 |
3.81 |
3.83 |
3.67 |
3.56 |
| 63 |
I
understand my benefit plan. |
3.99 |
3.97 |
3.92 |
3.95 |
3.88 |
3.83 |
| 64 |
Benefits
are comparable to those offered in other jobs. |
3.68 |
3.73 |
3.77 |
3.80 |
3.60 |
3.54 |
| 65 |
My
pay keeps pace with the cost of living. |
2.60 |
2.37 |
2.59 |
2.64 |
2.28 |
1.99 |
| 66 |
Changes
in benefits and compensation have been explained to me
during the last 2 years. |
3.73 |
3.88 |
3.80 |
3.86 |
3.68 |
3.59 |
| 67 |
I
am satisfied with my continuing education/training
opportunities |
3.57 |
3.36 |
3.52 |
3.54 |
3.40 |
3.19 |
| 68 |
I
am satisfied with my medical
insurance. |
3.73 |
3.69 |
3.79 |
3.79 |
3.63 |
3.54 |
| 69 |
I
am satisfied with my sick leave. |
4.11 |
4.10 |
4.14 |
4.09 |
3.99 |
3.96 |
| 70 |
I
am satisfied with my vacation. |
4.02 |
4.00 |
4.04 |
3.98 |
3.91 |
3.96 |
| 71 |
I
am satisfied with my retirement. |
3.80 |
3.80 |
3.74 |
3.77 |
3.67 |
3.72 |
| 72 |
I
am satisfied with my dental insurance. |
2.90 |
2.96 |
2.98 |
3.10 |
2.93 |
2.63 |
| 73 |
I
am satisfied with my vision insurance. |
3.00 |
3.04 |
3.10 |
3.20 |
3.04 |
2.83 |
| 74 |
I
am satisfied with my holiday benefit. |
3.89 |
3.99 |
3.94 |
3.82 |
3.76 |
3.82 |
| 75 |
I
am satisfied with my Employee Assistance Program (E.A.P.). |
3.57 |
3.52 |
3.65 |
3.57 |
3.54 |
3.54 |
| 76 |
Information
and knowledge are shared openly within this
organization. |
3.40 |
3.27 |
3.09 |
3.07 |
2.99 |
2.95 |
| 77 |
An
effort is made to get the opinions of people
throughout the organization. |
3.42 |
3.27 |
3.13 |
3.09 |
2.94 |
2.83 |
| 78 |
We
work well with other organizations. |
4.01 |
3.86 |
3.74 |
3.72 |
3.56 |
3.53 |
| 79 |
We
work well with our governing bodies (the legislature,
the board, etc.). |
4.08 |
3.94 |
3.87 |
3.81 |
3.58 |
3.45 |
| 80 |
We
work well with the public. |
4.17 |
4.07 |
4.02 |
3.98 |
3.78 |
3.73 |
| 81 |
We
understand the state, local, national, and global
issues that impact the organization. |
4.00 |
3.92 |
3.85 |
3.78 |
3.63 |
3.53 |
| 82 |
We
know how our work impacts others in the organization. |
3.96 |
3.84 |
3.72 |
3.69 |
3.60 |
3.63 |
| 83 |
Our
web site is easy to use and contains helpful
information. |
3.87 |
3.92 |
3.82 |
3.76 |
3.75 |
3.61 |
| 84 |
I
have a good understanding of our mission, vision, and
strategic plan. |
4.04 |
3.95 |
3.83 |
3.76 |
3.74 |
3.72 |
| 85 |
I
believe we communicate our mission effectively to the
public. |
3.87 |
3.62 |
3.60 |
3.55 |
3.41 |
3.40 |
| 86 |
My
organization encourages me to be involved in my
community. |
3.14 |
3.28 |
3.30 |
3.41 |
3.24 |
3.13 |
