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Customer Service Guide

Customer Service Spotlights

Contents


  Surveying Services provides the assistance we can offer in collecting data for the Customer Service Standards Act. (SB 1563)

  View a Sample Online Customer Service Survey

  Sample Customer Service Results Report

  2002 Customer Service Symposium Program

  List of Texas Customer Service Representatives

  View the recent Texas Star Award Recipients

Surveying Services
finding.gif (3256 bytes) Customer Service: An Overview
magnify.gif (3371 bytes) Identifying Customers
Test.gif (3145 bytes) Evaluating Customer Service
bookonhigh.gif (4220 bytes) Reviewing The Legislation
Charts.gif (2759 bytes) Creating Organizational Excellence
Star.gif (3065 bytes) Recognizing Achievement "Texas Star Award"
Survey of Organizational Excellence