Org Excel logo Title: Organizational Excllence
   Survey of Organizational Excellence   Star image
  | About Us | Contact Information | Site Map | FAQs | Archive Files |

All Respondents Benchmarks and Demographics 

All Respondents Benchmark scores are the average scores for all state agencies that participated in the Survey of Employee Engagement 2009-2010. 

 

Average Response Rate

79.78%

Demographics

Item Response

Percent

My highest education level  
1 Did not finish high school 0.6%
2 High school diploma (or GED) 14.8%
3 Some college 26.9%
4 Associate's Degree 9.6%
5 Bachelor's Degree 32.8%
6 Master's Degree 12.9%
7 Doctoral Degree 2.4%
I am  
1 Female 64.8%
2 Male 35.2%
My annual salary (before taxes)  
1 Less than $15,000 1.0%
2 $15,000 - $25,000 13.7%
3 $25,001 - $35,000 31.2%
4 $35,001 - $45,000 23.4%
5 $45,001 - $50,000 9.1%
6 $50,001 - $60,000 10.3%
7 $60,001 - $75,000 6.9%
8 More than $75,000 4.4%
My age (in years)  
1 16-29 11.3%
2 30-39 20.6%
3 40-49 28.3%
4 50-59 30.0%
5 60+ 9.8%
Years of service with this organization  
1 Less than 1 year 9.5%
2 1-2 years 16.2%
3 3-5 years 17.4%
4 6-10 years 16.9%
5 11-15 years 13.9%
6 16+ years 26.2%
My race/ethnic identification   
1 African-American/Black 16.0%
2 Hispanic/Mexican-American/Latino/a 24.4%
3 Anglo-American/White 54.8%
4 Asian-American/Pacific Islander/Native American Indian 2.3%
5 Multiracial/Other 2.5%
I am currently in a supervisory role.  
1 Yes 21.6%
2 No 78.4%
I received a promotion during the last two years.  
1 Yes 24.0%
2 No 76.0%
I received a merit increase during the last two years.  
1 Yes 38.8%
2 No 61.2%
I plan to be working for this organization in one year.  
1 Yes 91.1%
2 No 8.9%

 

[Return to top of page]

Dimensions

Dimension Name Score
1 Work Group 384
2 Accommodations 353
3 Organization 380
4 Information 370
5 Personal 380
6 Climate 362

[Return to top of page]

Constructs

Construct Name Score
1 Supervision 396
2 Team 375
3 Quality 380
4 Pay 270
5 Benefits 387
6 Physical Environment 390
7 Strategic 399
8 Diversity 361
9 Information Systems 374
10 Internal Communication 351
11 External Communication 386
12 Employee Engagement 379
13 Employee Development 382
14 Job Satisfaction 378
15 Climate/Atmosphere 386
16 Climate/Ethics 389
17 Climate/Fairness 347
18 Climate/Feedback 350
19 Climate/Management 344

[Return to top of page]

Items

Item Text Score
1 People in my work group cooperate to get the job done. 4.10
2 My work group is actively involved in making work processes more effective. 3.87
3 There is a real feeling of teamwork. 3.70
4 In my work group, I have an opportunity to participate in the goal setting process. 3.62
5 Work groups are trained to incorporate the opinions of each member. 3.47
6 My work group uses the latest technology to communicate and interact. 3.60
7 The information available from our computer systems is reliable. 3.81
8 Overall, our computer information systems present information in an understandable way. 3.79
9 Our computer systems enable me to easily and quickly find the information I need. 3.64
10 Information systems are in place and accessible for me to get my job done. 3.87
11 I have a clear understanding about my work responsibilities. 4.23
12 My supervisor gives me accurate feedback about my performance. 3.91
13 My supervisor recognizes outstanding work. 3.89
14 My supervisor gives me the opportunity to do my best work. 4.04
15 My supervisor is consistent when administering policies concerning employees. 3.75
16 I have a good understanding of our mission, vision, and strategic plan. 4.09
17 I understand the state, local, national, and global issues that impact the organization. 4.01
18 My organization works well with other organizations. 3.92
19 My organization develops services to match the needs of our customers/clients. 3.95
20 My work group uses the feedback from our customers/clients when making decisions. 3.82
21 My work group regularly uses performance data to improve the quality of our work. 3.59
22 My work groupís goals are consistently met or exceeded. 3.89
23 Our organization is known for the quality of service we provide. 3.90
24 My pay keeps pace with the cost of living. 2.54
25 Salaries are competitive with similar jobs in the community. 2.67
26 I feel I am paid fairly for the work I do. 2.89
27 My job meets my expectations. 3.66
28 My work environment supports a balance between work and personal life. 3.80
29 I feel my efforts count. 3.80
30 The amount of work I am asked to do is reasonable. 3.69
31 I feel a sense of pride when I tell people that I work for this organization. 3.96
32 I feel the communication channels I must go through at work are reasonable. 3.66
33 My work atmosphere encourages open and honest communication. 3.48
34 Overall within the groups I work, there is good communication. 3.58
35 The right information gets to the right people at the right time. 3.30
36 I believe our organization communicates our mission effectively to the public. 3.76
37 Our organization communicates well with our governing bodies (i.e. the board, the legislature, etc.) 3.88
38 My organization shares appropriate information with the public. 3.94
39 My organization communicates effectively with other organizations. 3.84
40 Given the type of work I do, my physical workplace meets my needs. 3.94
41 My workplace is well maintained. 3.82
42 There are sufficient procedures to ensure the safety of employees in the workplace. 3.97
43 I have adequate resources and equipment to do my job. 3.85
44 The people I work with care about my personal well-being. 3.92
45 I am encouraged to come up with better ways to serve my customers/clients. 3.84
46 I know how my work impacts others in the organization. 4.11
47 I am encouraged to learn from my mistakes. 4.00
48 There is a basic trust among employees and supervisors. 3.42
49 When possible, decision making and control are given to employees doing the actual work. 3.49
50 An effort is made to get the opinions of people throughout the organization. 3.42
51 The people I work with treat each other with respect. 3.76
52 My organization works to attract, develop, and retain people with diverse backgrounds. 3.71
53 Every employee is valued. 3.53
54 I believe I have a career with this organization. 3.87
55 I have access to information about job opportunities, conferences, workshops, and training. 3.92
56 Training is made available to me so that I can do my job better. 3.83
57 Training is made available to me for personal growth and development. 3.67
58 Upper management effectively communicates the reasons behind key decisions. 3.30
59 Upper management tries to be accessible and visible. 3.59
60 I believe we will use the information from this survey to improve our performance. 3.48
61 I am satisfied with the opportunities I have to give feedback on my supervisorís performance. 3.37
62 My ideas and opinions count at work. 3.64
63 I believe favoritism (special treatment) is not an issue in my organization. 3.13
64 My performance is evaluated fairly. 3.81
65 I am confident that any ethics violation I report will be properly handled. 3.82
66 Employees are generally ethical in my workplace. 3.97
67 Harassment is not tolerated at my workplace. 4.09
68 Within my workplace, there is a feeling of community among employees. 3.63
69 Benefits are comparable to those offered in other jobs. 3.75
70 I understand my benefits plan. 3.98
71 Benefits can be selected to meet individual needs. 3.88

 

[Return to top of page]

Back to Benchmarks