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Similar Size Benchmarks

Similar Size Benchmark scores are the average scores for all state agencies that participated in the Survey of Organizational Excellence 2009-2010 grouped by the number of employees in the organization (FTE). 

 

Similar Size Response Rates
Category Description  # of Organizations Average # of FTEs Response Rate
1 Organizations with less than 26 employees. 10 18 93.2%
2 Organizations with 26 to 100 employees. 10 60 84.9%
3 Organizations with 101 to 300 employees. 9 229 88.9%
4 Organizations with 301 to 1000 employees. 8 547 77.2%
5 Organizations with 1001 to 10,000 employees. 8 4471 70.1%
6 Organizations with greater than 10,000 employees. 5 19225 45.7%


Synthesis Scores

  FTE 1 FTE 2 FTE 3 FTE 4 FTE 5 FTE 6
Synthesis 395 367 377 375 364 338

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Dimension Scores

Dim # Dimension FTE 1 FTE 2 FTE 3 FTE 4 FTE 5 FTE 6
1 Work Group 401 378 389 387 379 359
2 Accommodations 380 351 357 356 341 312
3 Organization 402 374 384 382 374 347
4 Information 401 362 374 373 359 334
5 Personal 397 376 386 383 372 348
6 Climate 389 356 367 365 351 322

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Construct Scores

Cons # Construct FTE 1 FTE 2 FTE 3 FTE 4 FTE 5 FTE 6
1 Supervision 409 390 399 400 393 376
2 Team 389 366 383 380 370 352
3 Quality 405 376 383 381 372 345
4 Pay 303 268 280 276 253 208
5 Benefits 409 380 391 387 380 360
6 Physical Environment 415 391 388 391 378 354
7 Strategic 424 394 400 395 395 375
8 Diversity 380 355 368 369 353 319
9 Information Systems 402 360 375 377 368 349
10 Internal Communication 376 338 358 358 342 316
11 External Communication 425 388 389 381 366 332
12 Employee Engagement 396 377 385 383 372 348
13 Employee Development 396 370 389 384 382 362
14 Job Satisfaction 401 380 384 383 363 337
15 Climate/Atmosphere 393 378 395 395 384 359
16 Climate/Ethics 416 382 393 395 379 351
17 Climate/Fairness 378 337 354 350 335 306
18 Climate/Feedback 379 342 356 351 339 310
19 Climate/Management 385 346 344 343 325 293

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Item Scores

Item # Text FTE 1 FTE 2 FTE 3 FTE 4 FTE 5 FTE 6
1 People in my work group cooperate to get the job done. 4.19 4.00 4.19 4.14 4.06 3.91
2 My work group is actively involved in making work processes more effective. 3.96 3.78 3.98 3.91 3.83 3.66
3 There is a real feeling of teamwork. 3.77 3.59 3.83 3.78 3.66 3.47
4 In my work group, I have an opportunity to participate in the goal setting process. 3.86 3.56 3.63 3.64 3.56 3.36
5 Work groups are trained to incorporate the opinions of each member. 3.70 3.35 3.52 3.52 3.40 3.19
6 My work group uses the latest technology to communicate and interact. 3.83 3.40 3.66 3.70 3.60 3.29
7 The information available from our computer systems is reliable. 4.08 3.65 3.80 3.83 3.76 3.59
8 Overall, our computer information systems present information in an understandable way. 4.08 3.63 3.81 3.79 3.72 3.59
9 Our computer systems enable me to easily and quickly find the information I need. 3.95 3.51 3.66 3.64 3.54 3.38
10 Information systems are in place and accessible for me to get my job done. 4.14 3.83 3.83 3.87 3.78 3.59
11 I have a clear understanding about my work responsibilities. 4.31 4.22 4.22 4.26 4.22 4.11
12 My supervisor gives me accurate feedback about my performance. 4.03 3.82 3.93 3.98 3.90 3.70
13 My supervisor recognizes outstanding work. 4.04 3.85 3.93 3.93 3.83 3.61
14 My supervisor gives me the opportunity to do my best work. 4.15 4.01 4.08 4.07 3.98 3.83
15 My supervisor is consistent when administering policies concerning employees. 3.91 3.63 3.79 3.78 3.72 3.56
16 I have a good understanding of our mission, vision, and strategic plan. 4.31 4.05 4.05 4.02 4.08 3.94
17 I understand the state, local, national, and global issues that impact the organization. 4.20 4.01 4.02 3.93 3.99 3.79
18 My organization works well with other organizations. 4.18 3.86 3.95 3.92 3.85 3.62
19 My organization develops services to match the needs of our customers/clients. 4.26 3.83 3.97 3.95 3.86 3.66
20 My work group uses the feedback from our customers/clients when making decisions. 4.15 3.79 3.84 3.79 3.70 3.45
21 My work group regularly uses performance data to improve the quality of our work. 3.82 3.52 3.59 3.58 3.56 3.34
22 My work groupís goals are consistently met or exceeded. 4.09 3.92 3.88 3.90 3.80 3.58
23 Our organization is known for the quality of service we provide. 4.16 3.79 3.98 3.98 3.82 3.45
24 My pay keeps pace with the cost of living. 2.91 2.51 2.65 2.61 2.36 1.88
25 Salaries are competitive with similar jobs in the community. 2.96 2.65 2.74 2.71 2.53 2.16
26 I feel I am paid fairly for the work I do. 3.23 2.88 3.02 2.97 2.70 2.20
27 My job meets my expectations. 3.83 3.66 3.70 3.71 3.57 3.31
28 My work environment supports a balance between work and personal life. 4.11 3.87 3.88 3.76 3.55 3.32
29 I feel my efforts count. 3.99 3.80 3.83 3.87 3.68 3.40
30 The amount of work I am asked to do is reasonable. 3.99 3.67 3.73 3.76 3.50 3.27
31 I feel a sense of pride when I tell people that I work for this organization. 4.12 3.97 4.04 4.03 3.87 3.52
32 I feel the communication channels I must go through at work are reasonable. 3.99 3.60 3.69 3.68 3.53 3.28
33 My work atmosphere encourages open and honest communication. 3.67 3.36 3.58 3.61 3.39 3.13
34 Overall within the groups I work, there is good communication. 3.76 3.43 3.67 3.68 3.52 3.31
35 The right information gets to the right people at the right time. 3.64 3.10 3.37 3.36 3.21 2.93
36 I believe our organization communicates our mission effectively to the public. 4.13 3.78 3.82 3.74 3.56 3.25
37 Our organization communicates well with our governing bodies (i.e. the board, the legislature, etc.) 4.33 3.94 3.91 3.83 3.65 3.20
38 My organization shares appropriate information with the public. 4.33 3.98 4.00 3.87 3.73 3.40
39 My organization communicates effectively with other organizations. 4.21 3.83 3.85 3.80 3.70 3.43
40 Given the type of work I do, my physical workplace meets my needs. 4.16 4.00 3.89 3.95 3.85 3.64
41 My workplace is well maintained. 4.11 3.83 3.76 3.89 3.69 3.45
42 There are sufficient procedures to ensure the safety of employees in the workplace. 4.18 4.01 3.99 3.98 3.84 3.63
43 I have adequate resources and equipment to do my job. 4.17 3.80 3.88 3.83 3.75 3.45
44 The people I work with care about my personal well-being. 4.09 3.88 4.00 3.96 3.82 3.58
45 I am encouraged to come up with better ways to serve my customers/clients. 4.05 3.81 3.88 3.89 3.74 3.47
46 I know how my work impacts others in the organization. 4.25 4.16 4.10 4.10 4.05 3.90
47 I am encouraged to learn from my mistakes. 4.08 4.05 4.03 3.98 3.95 3.79
48 There is a basic trust among employees and supervisors. 3.55 3.31 3.57 3.53 3.34 3.04
49 When possible, decision making and control are given to employees doing the actual work. 3.71 3.42 3.53 3.53 3.40 3.13
50 An effort is made to get the opinions of people throughout the organization. 3.66 3.37 3.46 3.51 3.32 2.99
51 The people I work with treat each other with respect. 3.76 3.68 3.90 3.93 3.73 3.43
52 My organization works to attract, develop, and retain people with diverse backgrounds. 3.92 3.68 3.76 3.76 3.66 3.33
53 Every employee is valued. 3.84 3.47 3.61 3.58 3.43 3.01
54 I believe I have a career with this organization. 3.91 3.77 3.92 3.98 3.89 3.70
55 I have access to information about job opportunities, conferences, workshops, and training. 4.00 3.78 4.04 3.91 3.97 3.78
56 Training is made available to me so that I can do my job better. 4.02 3.72 3.90 3.79 3.81 3.62
57 Training is made available to me for personal growth and development. 3.91 3.55 3.72 3.68 3.62 3.40
58 Upper management effectively communicates the reasons behind key decisions. 3.69 3.29 3.31 3.28 3.12 2.81
59 Upper management tries to be accessible and visible. 4.02 3.63 3.57 3.57 3.38 3.05
60 I believe we will use the information from this survey to improve our performance. 3.79 3.38 3.56 3.53 3.38 2.99
61 I am satisfied with the opportunities I have to give feedback on my supervisorís performance. 3.62 3.31 3.42 3.32 3.28 3.12
62 My ideas and opinions count at work. 3.96 3.58 3.69 3.69 3.50 3.18
63 I believe favoritism (special treatment) is not an issue in my organization. 3.58 2.98 3.24 3.13 2.99 2.61
64 My performance is evaluated fairly. 3.99 3.75 3.85 3.86 3.73 3.50
65 I am confident that any ethics violation I report will be properly handled. 4.17 3.75 3.82 3.84 3.69 3.41
66 Employees are generally ethical in my workplace. 4.15 3.90 4.03 4.05 3.90 3.60
67 Harassment is not tolerated at my workplace. 4.20 4.08 4.12 4.14 4.05 3.80
68 Within my workplace, there is a feeling of community among employees. 3.65 3.48 3.79 3.76 3.64 3.38
69 Benefits are comparable to those offered in other jobs. 4.02 3.65 3.83 3.71 3.67 3.42
70 I understand my benefits plan. 4.16 3.95 3.99 3.99 3.92 3.77
71 Benefits can be selected to meet individual needs. 4.08 3.81 3.92 3.90 3.81 3.63

 

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