It is suggested that
agency executive staff and survey liaison review data for rate of
response, most salient strengths and weaknesses, and benchmarks
against statewide scores.
Agency executive staff then designates the Change Team, and ensures a
feedback loop from employees to the Change Team.
The Change Team determines the intervention plan for the
agency, incorporating it into strategic planning goals to meet
legislative guidelines. The
Survey Office provides Best Practices information and consultation as
needed throughout the process.