Last updated March 5, 2014
1. Is the CITI training new? The last time I did my IRB training, it was delivered as a PowerPoint presentation.
The CITI training was established on October 5, 2011 as the new updated human subject research training required.
2. What score is required to pass the training?
An overall score of 80% is required to complete the training.
3. What if I do not pass the training?
You may take the training and quizzes an unlimited number of times. Note that the quiz questions and the order of questions do change.
4. Which training should I take?
You must select either Social/Behavioral Researchers or Biomedical Researchers. Select your curriculum based on the type of human subject research you primarily conduct.
5. Why does my completion report or grade book indicate my training is not complete when I have completed all of the required modules?
Be sure that you have completed the five (5) required modules and one (1) elective module. Check your completion report or grade book for any modules you may have missed. Also, your training record may appear incomplete if you have not selected the correct learner groups.
6. Why is my training not showing up as complete in IRBaccess?
It takes up to two days for your CITI training records to be appear in IRBaccess. If you have waited two days since completing your IRB training in CITI, please contact the the Office of Research Support by phone at (512) 471-8871 or by e-mail at email@example.com for assistance.
7. I completed my CITI training but my training record is incomplete in IRBaccess. How can I to submit my IRB application before an important deadline?
If the delay in your CITI training record being recognized by IRBaccess is causing a delay in the submission of your application or if you have other concerns, contact the Office of Research Support by phone at (512) 471-8871 or by e-mail at firstname.lastname@example.org.
8. How do I view my training record in IRBaccess?
You can view your training records in IRBaccess by visiting the Research Training Verification page
9. The CITI training website has logged off; how do I log back into the system?
Be sure first that you logged onto CITI website via The University of Texas at Austin Portal: https://utdirect.utexas.edu/citi/citi_login.WBX.
After entering your UTEID and password and proceeding to the first CITI webpage you must Log in to CITI by selecting the option: I am a returning visitor to CITI.
10. I logged in to the CITI site, via the UT Direct portal, but I did not select or complete any training. When I tried to log back in as a new user, I received an error message stating that my EID and account are already in use. What should I do?
Your user account was established immediately when you first navigated to the CITI site even though you did not make any course selections or complete training. Now that you have your user account established, after entering your UT EID and password, you must remember to Log in to CITI by selecting the option: I am a returning visitor to CITI.
11. If I did my IRB training three years ago at the University, do I have an existing CITI account?
No, the CITI training was established on October 5, 2011. Human subjects training that you took prior to this date at the University was not CITI so you will need to establish a CITI account.
12. I completed the required training for NIH. Do I have to take the CITI training?
Yes, the modules you completed previously are different than those now required at the University.
13. I am in a rush to complete my IRB training, because I have to collect data right away. Can I do the CITI training later?
No, the University HRPP policy requires training for all faculty, faculty mentors, researchers, and students, including researchers from other institutions who wish to conduct human subject research at the University. For further information on training requirements visit The University of Texas at Austin IRB Policies and Procedure Manual 3.16 Training Requirements.
14. I came from another institution that used CITI for its IRB training. If I took their training within the past three (3) years, can I use that to satisfy training requirements at The University of Texas at Austin (University)?
The modules you completed previously may be different than those required at the University. Once you have established your new CITI account at the University you will be able to merge your previous institution account with the new account. After these accounts are merged, CITI will list the required courses to complete on your completion report or course grade book. To merge these accounts you must contact Elena Mota, CITI Administrator, by email email@example.com, or phone (512) 232-1419.
15. I have a CITI account from my time at another institution. I have to do my training right away so I can start data collection. I don’t have time to wait to have my accounts merged. What can I do?
Log in to CITI with your former institutional affiliation. Create an affiliation to The University of Texas at Austin, add the course you need by selecting either Social/Behavioral Researchers or Biomedical Researchers. Complete the training modules required by the University. The accounts can be merged at a later point in time. To merge these accounts you must contact Elena Mota, CITI Administrator, by email firstname.lastname@example.org, or phone (512) 232-1419.
16. I still have a question about human subjects training. Who can I contact for help?
For questions regarding human subjects research or training requirements, contact:
Office of Research Support