Frequently Asked Questions (FAQ's)

Can students withdraw cash from their Bevo Bucks?

Cash may not be withdrawn from Bevo Bucks. Unlike the typical ATM or check card, the Bevo Bucks account is designed for small quick transactions (getting a soft drink from a vending machine, buying lunch at one of UT's eateries, etc.). It is a convenient way to spend since the student has to have their ID for so many other purposes already. Bevo Bucks is refundable when students graduate or have a break in enrollment from The University of Texas at Austin for at least one year. At the time in which Bevo Bucks is refunded, please know that any unpaid debt to the University will be deducted from the balance of the account.

What is the minimum amount of Bevo Bucks that can be added?

There is no minimum amount required. When Bevo Bucks is added a bill is created that can be paid from the What I Owe page, by check or in person at the Cashier's office.

What happens if I have a Bevo Bucks bill on the system and I decide not to pay it?

Go to the web and Remove Unpaid Bucks.

What if a restaurant or store that I frequent is not on the program?

Tell us who they are and we will provide them with information about the Bevo Bucks program. You can use the suggestion box found in the Bevo Bucks On Line Office.

What if a restaurant or store overcharges my Bevo Bucks account?

Go back to the place of business where you were overcharged and have them process a credit to your Bevo Bucks account. Always ask for a receipt and verify the amount.

How can I pay for Bevo Bucks on my Tuition and Fee Bill?

You can add a bill for Bevo Bucks at anytime before your Tuition and Fee bill is created. The Bevo Bucks bill will appear at the bottom of your T&F bill with your other miscellaneous charges. Pay this as you normally would and when the Bevo Bucks bill is paid, funds will be applied to your Bevo Bucks account.

Why do vending machines look for 5 cents more than the cost of the product?

Vending machines must issue a refund in order to recognize the end of a card-based transaction. This is just the way they are programmed. So, in order for the machine to 'finish' the transaction, it needs to charge $0.05 more that the actual purchase price and then refund the $0.05. For a $1.25 item, there will be a charge of $1.30 and then a refund of $0.05.

How can I find out what my balance is?

• Look up your balance on the web at https://utdirect.utexas.edu/bevobucks/menu.WBX


• Swipe your card at a vending machine and cancel the sale. Your balance will scroll across the LCD display.

Why should I put money in my student's Bevo Bucks account?

When you add funds to your student's debit account, you ensure that the money is used for essentials such as school materials, personal care items, and food. Your student benefits by having a convenient, safe, and cash-free method of making daily transactions. Because every student already has a UT ID card, you do not need to sign up for any extra accounts, and there are no maintenance fees, minimum balances, or transaction charges.

What is eProxy and can I check my student's debit account balance and transactions?

You can but only if you are an for the Bevo Bucks system.

A proxy is a person authorized to act for another person. An eProxy is someone who has obtained a UTEID and has been granted the authority to access another person's electronic records through the web services offered here at UT. An eProxy is authorized by service (so you may be authorized for one service but not another), and each authorization is valid for up to one year as specified by the granter.

You may grant status to others who may view your housing statement online. eProxy is a system that allows you to authorize others to view information about you and pay bills for you. You can authorize your parents or guardian to view your Housing Status, Housing Bill Information, Dine In Dollars Balance and Dine In Dollars Transactions. You can also authorize your parents to pay your bill online and add funds to your Dine In Dollars or Bevo Bucks accounts.
These authorizations are valid for electronic (web) services only, and do not apply to communications with the university by phone, by mail, in person, or by any other method.

For more information visit:

What happens if my student's ID Card is lost or stolen?

Anybody who have lost their University ID card or have had it stolen should report it IMMEDIATELY so that it can be inactivated. Otherwise, a replacement ID card may be obtained at the ID Center during normal office hours. Photo identification (driver's license, passport, or government issued ID) is required. A $10 fee will be charged for all replacement cards. Visit Lost/Stolen ID Deactivation for more information.

What's the difference between Bevo Bucks and Dine In Dollars?

Please visit the Plans & Prices page.