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LiveHereUniversity Apartments - Frequently Asked Questions

Q: How do I apply?

A: You can apply online, or print the application form, download application, fill it out completely and mail to the Apartments Office.

Q: Can I apply before I am accepted at the University?

A: No, you must be admitted and/or enrolled at the time you are offered an apartment.

Q: How much is the application fee?

A: The application fee is $50.00.

Q: Is the application fee refundable?

A: Sorry, no

Q: Is there a minimum stay requirement at University Apartments?

A: Yes, completion of a 12 month stay is required in order to be eligible to vacate without penalty, after proper notice. Vacating after less than 12 month?s occupancy will result in a re-letting fee of 85% of the remaining month?s charges or until the unit is re-leased.

Q: How do I find my status on the waiting list?

A: You may call the office at 512-232-5299 or email our staff.

Q: How long can I remain on the waiting list?

A: Your application remains on the waiting list until the end of the semester that you preferred to move in. At that time, you will be sent an email giving you the option of designating a new preferred move-in date or have your application deleted from the waiting list. If you do not reply to the email, your application will be permenantly deleted from the waiting list.

Q: How will I be notified that an apartment is ready for me?

A: You will be notified by email. For this reason, it is very important that you notify us of any email changes. Also, be sure to check your email frequently, as this may be the only notification you will receive. You have 72 hours to respond to the offer. If you accept the offer, you have seven (7) days to PAY THE DEPOSIT. Once we recieve your deposit you will be sent a packet of docuemnts via email and you will have seven (7) days to return those documents to the office, AND UP TO 60 DAYS TO MOVE IN. We can make arrangements to mail the contract to you for signature, if you are not in the Austin area.

Q: Do I get to choose the complex that I prefer?

A: You may contact the office regarding a request for a specific complex you may prefer, however there is no guarantee that you will get an apartment in that complex. The University assigns apartments in the order that they are available and with the intent of encouraging a diverse community at each complex.

Q: Will I be made an offer on my prefered move-in date?

A: Even though you are allowed to indicate your preferred move-in date, we do not guarantee an apartment for a particular move-in date. The reason for this is because we cannot predict how many students will choose to move out at any one time during the year. However, we will make every effort to make you an offer by your prefered move-in date.

Q: Who signs the contract?

A: Only an enrolled University student can sign the contract. In the case of roomates, each student will sign their own contract.

Q: When do I receive the keys to my apartment?

A: When you have paid the deposit and the rent due, and you have completed the Apartments Move-in packet, the keys will be given to you.

Q: What is the amount of the deposit?

A: The deposit is $300. In the case of roommates, the deposit is $200 per roommate.

Q: Are the apartments furnished?

A: Each apartment has a stove and refrigerator only. You will have to provide all other furniture.

Q: Can a single student have a roommate?

A: Yes, a single registered UT student can share a two bedroom apartment with a registered UT student of the same gender, as long as both have at least 30 semester hours and are in good standing with the University. Roomates are required to begin and end occupancy on the same dates. Any roomate vacating prior to the end of a 12-month stay must pay a re-letting fee of 85% of the remaining month?s charges, or until the unit is re-leased.

Q: Are pets allowed?

A: No pets of any kind are not allowed at University Apartments.

Q: How do I report a maintenance problem in my apartment, when the office is not open?

A: You can enter "a Maintenance Request Form on-line. If you think it is an emergancy, you can contact the after hours Community Advisor."

Q: Who may live in the University Apartments?

A: Married students must be living with their spouse. Marriages must be recognized by the State of Texas. Single parents must be the head of household and living with their children. A limited number of single student apartments are available. Same gender roommates are allowed in two bedroom apartments for registered UT students with at least 30 semester hours. Other extended family members may be allowed to reside with you if the family member is present to assist with childcare responsibilities, or if the family member is financially/legally dependent on the student or student's spouse. Copies of marriage licenses, passports and birth certificates will be required at the time the contract is signed.

Q: Is subletting allowed?

A: No, it is prohibited.

Q: How many people can live in the one, two and three bedroom apartments?

A: Families of one to three people may live in a one-bedroom apartment. Three to five people may live in the two-bedroom apartment. Five to seven people may live in the three-bedroom apartment.

Same gender roommates are allowed to share a two-bedroom apartment.

Q: How long can I live at the University Apartments?

A: A student family can live in University Apartments for up to seven years.

Send comments and questions to University Apartments staff

The University of Texas at Austin, Division of Housing and Food Service
Business Office and Residence Hall Information
Location: 200 W. Dean Keeton Street, Austin, TX 78705-5695
Mailing Address: P.O.Box 7666, Austin, TX 78713-7666
Phone:(512)471-3136 Fax: (512)471-9101 Campus Mail Code: E1800

Apartment Office and Information
Location: 3501 Lake Austin Blvd., Austin, TX 78703
Mailing Address: P.O.Box 7666, Austin, TX 78713-7666
Phone:(512)232-5299 Fax: (512)232-5353 Campus Mail Code: E1860


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