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SLC Collaboration Survey

Data Center Facilities

1. Do you need additional data center space?
    Yes No NA / Don't Know
2. Does your data center space require facility upgrades (e.g. HVAC, power)?
    Yes No NA / Don't Know
3. Do you have extra space suitable to offer for collocation of servers from other UT System institutions?
    Yes No NA / Don't Know

Disaster Recovery / Business Continuity (DR/BC)

4. Do you have a separate DR/BC site either on or off campus?
    Yes No NA / Don't Know
5. Does your DR plan involve a third-party service provider (e.g. SunGard)?
    Yes No NA / Don't Know

Data Center Operations Support

6. Do you have 24x7 Data Center Operations support?
    Yes No NA / Don't Know
7. If not, would 24x7 DC Ops coverage be useful to your organization?
    Yes No NA / Don't Know

Help Desk Support

8. Do you have an IT Help Desk?
    Yes No NA / Don't Know
9. Does your Help Desk provide support beyond normal business hours (8am-5pm, M-F)?
    Yes No NA / Don't Know
10. Would extended hours of Help Desk support be useful to your organization?
    Yes No NA / Don't Know

Comments

Please provide any additional comments or suggestions.