1. Student Activity Center Event Host
    Reservations Events
    M-F 6pm-11pm; Sa 9:45am-11pm; Su 11:45am-11pm
    Immediately
    $9.00/hour

    The Reservations Office Event Host’s primary responsibility is to assist in coordinating and ensuring the successful execution of events in the Student Activity Center (SAC). This individual is integral in communicating with the event sponsors throughout all stages of the event planning process. Candidates for this position should possess excellent communication skills, strong attention to detail and a passion for exceptional customer service. They will need to adapt well to change and maintain their composure in a customer service role. They should be capable of handling a wide range of personalities and be able to manage conflict while remaining professional. Additionally, Event Hosts promote the SAC and its services and opportunities to the campus community. As such, this individual must be upbeat, approachable, and enjoy interacting with various types of populations.

    Duties and Responsibilities
    • Assist in planning and programming events held in the Student Activity Center.
    • Provide building and event space tours to potential clients (student organizations and University departments) and be well versed in the amenities and services offered by the SAC.
    • Provide support to clients as they schedule reservations through the University Unions Online Reservations System and answer questions as they arise.
    • Communicate with event organizers and outside vendors to assist in coordinating their events.
    • Perform administrative tasks such as scheduling and data entry.
    • Support on-site events by checking in with clients and assisting with load in and load out.
    • Communicate event needs with other SAC departments including housekeeping, audio/visual, building safety and security, and maintenance.
    • Work on special projects to enhance the operations of the Reservations Office.
    • Assist in other areas of the SAC when called upon by other departments.
    • Maintain thorough knowledge of The University of Texas Institutional Rules and SAC Building Policies and Procedures.
    • Use a variety of software packages, including word processing, Outlook, Photoshop, event scheduling software (Events Management System [EMS]), PowerPoint, etc.

    • Availability to work on alternate weekends, to be scheduled in advance by the supervisor.
    • Excellent communication skills, strong attention to detail, and a passion for exceptional customer service.
    • Ability to adapt to change and maintain composure as challenges arise.
    • Ability to manage conflict while remaining professional.
    • Be upbeat, approachable, and engaging.
    • Outgoing personality and comfortable with new people.
    • Be a current student at The University of Texas at Austin.

    • Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.
    • In addition to the application packet, please submit a resume with all co-curricular involvement and work experience.

    For information on how to apply, please visit http://utunions.org/jobs.

  2. Programming Assistant (E+E)
    Campus Events + Entertainment (E+E)
    TTh 8am-12pm; TTh 12pm-6pm
    Immediately
    $8.25/hr

    The Programming Assistant provides customer service (both in person and over the phone) and reception support to the students and staff of the University Unions Student Programs Office and Campus Events + Entertainment (E+E).

    Duties and Responsibilities
    • Serving as the Student Programs Office information desk attendant and first point of contact for all visitors, callers, and guests
    • Providing accurate information and enthusiastic service to office visitors and callers—particularly as it pertains to E+E programs, events, and services
    • Overseeing key distribution for student organizations’ locker and office space
    • Keeping the office neat and organized
    • Maintaining the Texas Union 2nd and 4th floor poster boards
    • Completing special projects as assigned by E+E advisors and staff
    • Other duties as assigned

    • Outgoing person with excellent interpersonal, communication, and customer service skills
    • Ability to work independently
    • Knowledge of the University Unions, campus life, and Austin community
    • Familiarity with multi-channel phones
    • Attention to detail and good listening skills
    • Experience using standard office software and equipment
    • Be a current student at The University of Texas at Austin

    • Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.
    • In addition to the application packet, please submit a resume with all co-curricular involvement and work experience.

    For information on how to apply, please visit http://utunions.org/jobs.

  3. Student Assistant SAC Ambassador
    Hospitality Desk
    Must be available to work all of the following shifts: Tuesdays 10am-1pm; Thursdays 11am-3pm; 1st Sundays 11pm-3am
    Immediately
    $8.25/hr

    The primary role of the Student Ambassadors at the Student Activity Center (SAC) is to assist and provide services to students, faculty, staff, and guests of the building in a professional and friendly manner. This position requires highly effective communication skills, attention to detail, and an ability to assist numerous guests efficiently. Student Ambassadors are integral in directing guests around the building and to other locations on campus. Therefore, candidates for this position should have good awareness of the campus’ changing landscape and all advertised events in and outside of the Student Activity Center.

    Duties and Responsibilities
    • Receive all incoming phone calls to the SAC general information line
    • Receive patrons as they enter into the building
    • Provide available services such as faxing, copying, access to the Student Workroom, and the Comfort Room.
    • Assist in the distribution of tickets for special events.
    • Direct tours of the SAC.
    • Create documents and presentations for various administrative and promotional purposes such as DigiKnow slides and posters.
    • Create imaginative decorations for the building.
    • Assist in traffic control during times when the building has high occupancy.
    • Assist with building evacuations and emergency procedures.
    • Maintain the Hospitality Desk and make sure it remains professional in appearance at all times.
    • Refer patrons to alternate locations if information cannot be found.
    • Assist with all outgoing and incoming mail and e-mail.
    • Assist all full-time SAC staff in various duties and projects.
    • Maintain thorough knowledge of all SAC, University Unions, and campus-wide events.
    • Maintain thorough knowledge of SAC building policies and procedures.

    • Must be available to work alternate weekends.
    • Candidates should be able to navigate through information and answer questions about UT and the Austin community. Vast knowledge of the University and the Austin community is a plus.
    • Candidates must be punctual, responsible, team players, problem solvers, organized, engaging, friendly, and upbeat.
    • Strong communication skills are a necessity for this position.
    • Candidates for this position must be approachable and eager to share knowledge about the Student Activity Center and The University of Texas at Austin in person as well as via phone, and written e-mail communication.
    • Be a current student at The University of Texas at Austin.

    • Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.
    • In addition to the application packet, please submit a resume with all co-curricular involvement and work experience. 

    For information on how to apply, please visit http://utunions.org/jobs.