1. Student Activity Center Event Host
    Reservations Events
    15-20
    August 20, 2015
    $9.00/hour

    The Reservations Office Event Host’s primary responsibility is to assist in coordinating and ensuring the successful execution of events in the Student Activity Center (SAC). This individual is integral in communicating with the event sponsors throughout all stages of the event planning process. Candidates for this position should possess excellent communication skills, strong attention to detail and a passion for exceptional customer service. They will need to adapt well to change and maintain their composure in a customer service role. They should be capable of handling a wide range of personalities and be able to manage conflict while remaining professional. Additionally, Event Hosts promote the SAC and its services and opportunities to the campus community. As such, this individual must be upbeat, approachable, and enjoy interacting with various types of populations.

    Duties and Responsibilities
    • Assist in planning and programming events held in the Student Activity Center.
    • Provide building and event space tours to potential clients (student organizations and University departments) and be well versed in the amenities and services offered by the SAC.
    • Provide support to clients as they schedule reservations through the University Unions Online Reservations System and answer questions as they arise.
    • Communicate with event organizers and outside vendors to assist in coordinating their events.
    • Perform administrative tasks such as scheduling and data entry.
    • Support on-site events by checking in with clients and assisting with load in and load out.
    • Communicate event needs with other SAC departments including housekeeping, audio/visual, building safety and security, and maintenance.
    • Work on special projects to enhance the operations of the Reservations Office.
    • Assist in other areas of the SAC when called upon by other departments.
    • Maintain thorough knowledge of The University of Texas Institutional Rules and SAC Building Policies and Procedures.
    • Use a variety of software packages, including word processing, Outlook, Photoshop, event scheduling software (Events Management System [EMS]), PowerPoint, etc.

    • Availability to work on alternate weekends, to be scheduled in advance by the supervisor.
    • Excellent communication skills, strong attention to detail, and a passion for exceptional customer service.
    • Ability to adapt to change and maintain composure as challenges arise.
    • Ability to manage conflict while remaining professional.
    • Be upbeat, approachable, and engaging.
    • Outgoing personality and comfortable with new people.
    • Be a current student at The University of Texas at Austin.

    • Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.
    • In addition to the application packet, please submit a resume with all co-curricular involvement and work experience.
    • Attend the University Unions Student Staff Training August 20-21, 2015.

    For information on how to apply, please visit http://utunions.org/jobs.

  2. Student Assistant SAC Ambassador
    Hospitality Desk
    Available Shifts: Various between 7am and 3am
    August 20, 2015
    $8.25/hr

    The primary role of the Student Ambassadors at the Student Activity Center (SAC) is to assist and provide services to students, faculty, staff, and guests of the building in a professional and friendly manner. This position requires highly effective communication skills, attention to detail, and an ability to assist numerous guests efficiently. Student Ambassadors are integral in directing guests around the building and to other locations on campus. Therefore, candidates for this position should have good awareness of the campus’ changing landscape and all advertised events in and outside of the Student Activity Center.

    Duties and Responsibilities
    • Receive all incoming phone calls to the SAC general information line
    • Receive patrons as they enter into the building
    • Provide available services such as faxing, copying, access to the Student Workroom, and the Comfort Room.
    • Assist in the distribution of tickets for special events.
    • Direct tours of the SAC.
    • Create documents and presentations for various administrative and promotional purposes such as DigiKnow slides and posters.
    • Create imaginative decorations for the building.
    • Assist in traffic control during times when the building has high occupancy.
    • Assist with building evacuations and emergency procedures.
    • Maintain the Hospitality Desk and make sure it remains professional in appearance at all times.
    • Refer patrons to alternate locations if information cannot be found.
    • Assist with all outgoing and incoming mail and e-mail.
    • Assist all full-time SAC staff in various duties and projects.
    • Maintain thorough knowledge of all SAC, University Unions, and campus-wide events.
    • Maintain thorough knowledge of SAC building policies and procedures.

    • Must be available to work alternate weekends.
    • Candidates should be able to navigate through information and answer questions about UT and the Austin community. Vast knowledge of the University and the Austin community is a plus.
    • Candidates must be punctual, responsible, team players, problem solvers, organized, engaging, friendly, and upbeat.
    • Strong communication skills are a necessity for this position.
    • Candidates for this position must be approachable and eager to share knowledge about the Student Activity Center and The University of Texas at Austin in person as well as via phone, and written e-mail communication.
    • Be a current student at The University of Texas at Austin.

    • Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.
    • In addition to the application packet, please submit a resume with all co-curricular involvement and work experience.
    • Attend the University Unions Student Staff Training August 20-21, 2015. 

    For information on how to apply, please visit http://utunions.org/jobs.

  3. Student Assistant Building Monitor (Texas Union)
    Building Management
    Looking for all shifts
    August 20, 2015
    $11.00/hour

    The Building Monitor position in the Texas Union assists in the security of the building.

    Duties and Responsibilities
    • Frequent patrols of assigned building areas
    • Take appropriate action during various building emergency situations
    • Escorting nightly deposits
    • Contributing to a shift report
    • Assisting with tear down of audio/visual equipment in event rooms
    • Providing access to event spaces for patrons with event reservations
    • Submitting maintenance requests for the Texas Union
    • Assist with core duties of the Hospitality Services department in the Texas Union

    • Attention to detail
    • Integrity, responsibility, and ethical decision making
    • Ability to utilize good judgment as this role requires good decision making
    • Previous experience in a security role
    • Strong customer service skills
    • Be a current student at The University of Texas at Austin.

    • Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.
    • In addition to the application packet, please submit a resume with all co-curricular involvement and work experience.
    • Must have availability to work weekends, as determined in advance by the supervisor.
    • Attend the University Unions Student Staff Training to be held August 20-21, 2015. 

    For information on how to apply, please visit http://utunions.org/jobs.