ITS Rate Change Process Information Now Available

April 09, 2009

Information Technology Services (ITS) occasionally needs to set rates for services offered to students, faculty, staff, or campus departments. The Policies section of the Vice President for Information Technology Web site now includes a detailed explanation of the ITS rate-setting and approval process.

ITS wants to ensure that the university community is aware of the process used to determine these rates and submit them for approval by both the Office of Accounting and the University Budget Council. ITS does not and cannot set rates arbitrarily, inflate rates for profit, or allow automatic rate increases.

“All our rates are based on a cost recovery model,” explained LB Brady, ITS Associate Vice President for Business Services.

ITS works closely with the Office of Accounting and the University Budget Council to set product and service rates. For more information about the university-wide process of setting and changing rates, refer to the Service Center Request Forms on the Office of Accounting’s Forms page.