The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/1/2015
10:19 PM
Office 365 Connectivity Issue
Service Functioning, Temporary Solution in Place

7/1/2015 10:19 PM
Microsoft engineers have completed corrective actions to their network infrastructure, and service connectivity appears to have been restored for all users.  ITS Systems staff will continue to closely monitor the situation until we are satisfied that the issue is fully resolved.


7/1/2015 5:00PM
Microsoft engineers have determined a preliminary root cause – “a high-level portion of the network infrastructure became degraded, which is causing an interruption to Exchange Online connectivity” – and have redirected network traffic to alternate capacity in an attempt to restore service.  ITS Systems staff are continuing to coordinate support and monitor progress.  The next update will be posted no later than 11:00 PM.


7/1/2015 3:37 PM
ITS Systems staff have received reports of users unable to access Exchange Online mailboxes via MAPI,EAS,EWS, or the Outlook Web App.  Staff are engaging with Microsoft to investigate the issue further and formulate a resolution.

Past Service Interruptions

Upcoming Maintenance

<<< 07/05/2015 - 07/25/2015 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
5

12:00 AM - Mainframe maintenance window

12:00 AM - Blackboard Weekly Maintenance

9:00 AM - UTLogin Non-Disruptive Maintenance

6

3:30 PM - PyPE OS Patching dev, test, qual

10:30 PM - Wikis Index Maintenance

7

6:30 AM - uTexas Identity Manager (TIM) PROD Maintenance

10:00 PM - UT Web Weekly Planned Maintenance

10:00 PM - Web Central Biweekly Scheduled Maintenance

8

6:30 AM - UTLogin Non-Disruptive Maintenance

7:00 AM - Planned Disruptive TED Maintenance

9:30 AM - Javamail/FTPMail TEST/QUAL host OS patching

5:00 PM - /search and /directory Planned Maintenance

5:00 PM - UT Direct Planned Maintenance

5:00 PM - Group E-Mail Planned Maintenance

9

7:00 AM - PyPE Tools Maintentance

7:15 AM - XML Gateway software update

5:00 PM - UT-V Maintenance: Non-Disruptive

10

10:00 AM - Video Security Maintenance

10:00 AM - Austin Active Directory EID Feed Maintenance

11

8:00 AM - UT Web Monthly Scheduled Maintenance

8:00 AM - Web Central Monthly Scheduled Maintenance

12

12:00 AM - Blackboard Weekly Maintenance

9:00 AM - UTLogin Non-Disruptive Maintenance

13

7:00 PM - Austin Disk Non-Disruptive Maintenance

10:30 PM - Wikis Index Maintenance

14

7:00 AM - Planned TED Maintenance

10:00 PM - UT Web Weekly Planned Maintenance

15

6:30 AM - UT Lists planned maintenance (MySQL)

6:30 AM - UTLogin Non-Disruptive Maintenance

7:00 AM - Planned Disruptive TED Maintenance

9:30 AM - Javamail/FTPMail PROD host OS patching

10:00 PM - UT Lists Planned Maintenance

16

7:00 AM - PyPE Tools Maintenance

17

10:00 AM - Video Security Maintenance

18

 

 

 

19

12:00 AM - Blackboard Weekly Maintenance

9:00 AM - UTLogin Non-Disruptive Maintenance

12:00 PM - F5 Load Balancer Maintenance

20

9:00 AM - Urgent Email Planned Maintenance

10:30 PM - Wikis Index Maintenance

21

10:00 PM - UT Web Weekly Planned Maintenance

10:00 PM - Web Central Biweekly Scheduled Maintenance

22

6:30 AM - UTLogin Non-Disruptive Maintenance

23

7:00 AM - PyPE Tools Maintentance

24

10:00 AM - Video Security Maintenance

25

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!