The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/1/2015
10:19 PM
Office 365 Connectivity Issue
Service Functioning, Temporary Solution in Place

7/1/2015 10:19 PM
Microsoft engineers have completed corrective actions to their network infrastructure, and service connectivity appears to have been restored for all users.  ITS Systems staff will continue to closely monitor the situation until we are satisfied that the issue is fully resolved.


7/1/2015 5:00PM
Microsoft engineers have determined a preliminary root cause – “a high-level portion of the network infrastructure became degraded, which is causing an interruption to Exchange Online connectivity” – and have redirected network traffic to alternate capacity in an attempt to restore service.  ITS Systems staff are continuing to coordinate support and monitor progress.  The next update will be posted no later than 11:00 PM.


7/1/2015 3:37 PM
ITS Systems staff have received reports of users unable to access Exchange Online mailboxes via MAPI,EAS,EWS, or the Outlook Web App.  Staff are engaging with Microsoft to investigate the issue further and formulate a resolution.

Past Service Interruptions

Upcoming Maintenance

<<< 10/14/2012 - 11/03/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
14

12:01 AM - Austin Disk Services Planned Maintenance Window

15

10:00 PM - Monthly Group E-Mail Maintenance

16

7:00 AM - Javamail (jmail3) maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

6:00 PM - Wikis Monthly Maintenance

17

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance.

9:00 AM - uTexas Identity Manager (TIM) QUAL routine maintenance

5:00 PM - Blog Service Weekly Maintenance

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20

7:00 AM - SecureDoc service and server maintenance

1:00 PM - PROD uTexas Identity Manager (TIM) Routine Maintenance

21

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - SharePoint Maintenance Window

22

 

 

 

23

7:00 AM - Javamail (jmail2) maintenance

10:00 PM - Web Central (www.utexas.edu) internal maintenance

10:00 PM - Custom Unix Web hosting maintenance

24

All Day - Austin Disk Services: Transparent back-end storage maintenance

10:00 AM - utdirect update of jwebagent runtime

6:00 PM - Blog Service Weekly Maintenance

25

All Day - Austin Disk Services: Transparent back-end storage maintenance

26

All Day - Austin Disk Services: Transparent back-end storage maintenance

27

All Day - Austin Disk Services: Transparent back-end storage maintenance

7:00 AM - SecureDoc service and server maintenance

8:00 AM - Planned maintenance of Document Repository on Saturday October 27, 8 am - 10 am

28

All Day - Austin Disk Services: Transparent back-end storage maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

29

All Day - Austin Disk Services: Transparent back-end storage maintenance

30

All Day - Austin Disk Services: Transparent back-end storage maintenance

7:00 AM - Data Center Maintenance

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

31

All Day - Austin Disk Services: Transparent back-end storage maintenance

10:00 AM - utdirect update of jwebagent runtime

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

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2

 

 

 

3

7:00 AM - SecureDoc service and server maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!