The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/1/2015
10:19 PM
Office 365 Connectivity Issue
Service Functioning, Temporary Solution in Place

7/1/2015 10:19 PM
Microsoft engineers have completed corrective actions to their network infrastructure, and service connectivity appears to have been restored for all users.  ITS Systems staff will continue to closely monitor the situation until we are satisfied that the issue is fully resolved.


7/1/2015 5:00PM
Microsoft engineers have determined a preliminary root cause – “a high-level portion of the network infrastructure became degraded, which is causing an interruption to Exchange Online connectivity” – and have redirected network traffic to alternate capacity in an attempt to restore service.  ITS Systems staff are continuing to coordinate support and monitor progress.  The next update will be posted no later than 11:00 PM.


7/1/2015 3:37 PM
ITS Systems staff have received reports of users unable to access Exchange Online mailboxes via MAPI,EAS,EWS, or the Outlook Web App.  Staff are engaging with Microsoft to investigate the issue further and formulate a resolution.

Past Service Interruptions

Upcoming Maintenance

<<< 11/04/2012 - 11/24/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
4

12:01 AM - SharePoint Maintenance Window

1:00 AM - Mainframe maintenance window

5

12:00 AM - Campus WSUS Maintenance

9:00 AM - Re-enable HA host monitoring within "Enterprise" cluster...

6

7:00 AM - Monthly JIRA Application Maintenance

7

5:00 PM - UT Direct planned migration

6:00 PM - Blog Service Weekly Maintenance

10:00 PM - UT Lists service maintenance

8

7:00 AM - Application Registry (AppReg) Server Maintenance

9

9:00 AM - UT-V addition of datastores

10

7:00 AM - SecureDoc service and server maintenance

11

12:01 AM - SharePoint Maintenance Window

12

 

 

 

13

6:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

14

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

15

6:45 AM - XML Gateway maintenance

9:00 AM - Data Center Network Maintenance

3:00 PM - UTmail Signup Portal Maintenance

16

 

 

 

17

7:00 AM - SecureDoc service and server maintenance

18

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - SharePoint Maintenance Window

19

12:00 AM - Campus WSUS Maintenance

9:00 AM - uTexas Identity Manager (TIM) TEST/QUAL/PROD Maintenance

10:00 PM - Monthly Group E-Mail Maintenance

20

7:00 AM - Planned Apollo Mainenance

6:00 PM - Wiki Service Monthly Maintenance

10:00 PM - Custom Unix Web hosting server maintenance

21

7:00 AM - Pype maintenance

6:00 PM - Blog Service Weekly Maintenance

22

 

 

 

23

 

 

 

24

7:00 AM - SecureDoc service and server maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!