The University of Texas at Austin

ITS Services Status

Current Service Interruptions

URGENT: OpenSSL exploit in the wild. Please ensure OpenSSL is appropriately patched. Please see the Information Security Office wiki for more information.

1:42 AM
Austin Disk Services Planned Maintenance
Unplanned Maintenance

Austin Disk Services Planned Maintenance

Customers utilizing the following dependent services may be affected:

* Austin Disk shares (user home directories and departmental shares)
* Stat Apps Server (user profiles, redirected documents folders, etc.)
* Web publishing content on Austin Disk (ColdFusion, Access databases and HTML pages)
* Access to Green Output of mainframe reports. (For Austin Disk storage only. Reports sent to WebSpace are not impacted.)
* vDesk Virtual Desktops
* Other local resources that make use of Austin Disk will also be affected.

Service availability may be intermittent during the maintenance window. Once maintenance is complete, users may need to log in again to re-establish connections to Austin Disk and user profiles.

Start: 04/20/2014 00:00:00
End: 04/20/2014 06:00:00

10:30 PM
RESOLVED: UTDirect beta and qual filer expedited non disruptive maintenance
Service Restored

Maintenance completed.  No service downtime observed.

Maintenance is beginning.

10:10 PM
New VoIP System Feature Issue
Under Investigation

Updated 4/11/2014
Some new VoIP system users reported issues with activating or deactivating Call Forward variants features on 04/09/14.  While our vendor is working to resolve this issue, any users experiencing this problem can submit a trouble on line at or call 512-471-5711 option 1 until issue is resolved.

No additional updates will be made until the vendor releases a fix and maintenance is scheduled.

7:19 AM
UT Wikis Intermittent Outages
Service Functioning, Temporary Solution in Place

The University Wikis Service is experiencing intermittent outages. ITS staff continue to monitor and investigate the root cause of the issue, but users should expect intermittent brief outages until the root cause is discovered. 

4:56 PM
Yahoo DMARC impacting several campus services
Under Investigation

ITS has identified probable disruption of email communications in the following services due to Yahoo’s implementation of their new DMARC, or Domain-based Message Authentication, Reporting & Conformance policy:

Services with confirmed Impact
•      UT Lists
•      Blackboard
Services with probable Impact
•      Group Messaging
Services with potential Impact
•      Canvas

Impacted populations have been identified as recipients with domains, or Yahoo managed domains such as, @swbell,, and  Senders from these domains may also see bounces from,,, and (and any Google Apps addresses, including UTMail users).

Until such a time as Yahoo changes this policy, we suggest using one of the email accounts sponsored by The University of Texas at Austin, changing official email addresses, and changing addresses in UT Lists.  Sponsored Accounts for students include UTmail.  Sponsored accounts for faculty and staff include AEMS and Office 365, as decided by your department.

Past Service Interruptions

Upcoming Maintenance

<<< 11/04/2012 - 11/24/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday

12:01 AM - SharePoint Maintenance Window

1:00 AM - Mainframe maintenance window


12:00 AM - Campus WSUS Maintenance

9:00 AM - Re-enable HA host monitoring within "Enterprise" cluster...


7:00 AM - Monthly JIRA Application Maintenance


5:00 PM - UT Direct planned migration

6:00 PM - Blog Service Weekly Maintenance

10:00 PM - UT Lists service maintenance


7:00 AM - Application Registry (AppReg) Server Maintenance


9:00 AM - UT-V addition of datastores


7:00 AM - SecureDoc service and server maintenance


12:01 AM - SharePoint Maintenance Window






6:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window


5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance


6:45 AM - XML Gateway maintenance

9:00 AM - Data Center Network Maintenance

3:00 PM - UTmail Signup Portal Maintenance






7:00 AM - SecureDoc service and server maintenance


12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - SharePoint Maintenance Window


12:00 AM - Campus WSUS Maintenance

9:00 AM - uTexas Identity Manager (TIM) TEST/QUAL/PROD Maintenance

10:00 PM - Monthly Group E-Mail Maintenance


7:00 AM - Planned Apollo Mainenance

6:00 PM - Wiki Service Monthly Maintenance

10:00 PM - Custom Unix Web hosting server maintenance


7:00 AM - Pype maintenance

6:00 PM - Blog Service Weekly Maintenance










7:00 AM - SecureDoc service and server maintenance

  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert at the ITS Help Desk!

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!