The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/30/2015
8:48 AM
Issue dialing 911 from Polycom IP 670 VoIP sets
Under Investigation

7/30/2015 8:47 AM
ITS staff continues to investigate. No further updates will be sent until the vendor resolves this issue.


7/29/15 2:57pm
ITS has discovered a problem dialing “911” from IP 670 VoIP sets. Callers will hear a fast busy tone.

Users with IP 670 can still dial either “911#” or “9911” to place an emergency call.

All other VoIP sets (IP 321,IP 335, IP 550 and IP 6000) can dial “911” and “9911” normally.

ITS staff is investigating. Updates will follow.

7/30/2015
6:33 AM
RESOLVED: Emergency maintenance on Resnet routers
Service Restored

7/30/15 6:29am
This work has been completed.


7/29/15 17:04
Networking will be doing emergency maintenance on the Resnet routers starting at 6:00am on Thursday July 30th.
This maintenance has been coordinated with Housing and Food staff.

This maintenance will bring the redundant Resnet router back online. The maintenance will last approximately 30 minutes.
There may be up to a 15 minute outage for all Resnet networks, both wired and wireless, during this maintenance.

7/29/2015
6:28 PM
RESOLVED: Emergency disruptive maintenance - UTBackup
Service Restored

07/29/15 6:25pm
UTBackup emergency maintenance is complete, all services are restored and responding normally.


07/29/15 8:37 am
UTBackup will undergo emergency maintenance on Wednesday, July 29th from 6:00pm to 7:00pm so that faulty RAM modules may be replaced on one of the storage appliances.  Customers with data archives residing on the affected appliance will be unable to perform restorations, access stored data or backup new data during maintenance.  After maintenance, all UTBackup services will resume automatically. 

Past Service Interruptions

Upcoming Maintenance

<<< 09/30/2012 - 10/20/2012 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
30

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

8:00 AM - Upgrade of AEMS to SP2 RU4

1

7:00 AM - Pype Maintenance

9:00 AM - Selfscan (SAINT) Maintenance

2

7:00 AM - vCenter 5 Update 1 upgrade for esxdvctr01 (SRM)

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

3

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

9:00 PM - Pype Maintenance

4

6:00 AM - ITS MySQL Maintenance - CAT1

7:00 AM - Planned Apollo Mainenance

5:00 PM - FTP Server Maintenance

5

11:30 AM - UT Direct Registry Migration Window

6

7:00 AM - SecureDoc service and server maintenance

7

12:00 AM - Mainframe maintenance window

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

8

5:00 PM - Wireless Network Maintenance

9

6:30 AM - XML Gateway maintenance

7:00 AM - Planned Apollo Mainenance

8:00 AM - UT Direct planned migration

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

5:00 PM - UTS server maintenance

5:00 PM - Wireless Network Maintenance

10

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance.

9:00 AM - Upgrade to UTBackup 2.0

5:00 PM - Blog Service Weekly Maintenance

11

7:00 AM - Planned Apollo Mainenance

12

 

 

 

13

7:00 AM - SecureDoc service and server maintenance

14

12:01 AM - Austin Disk Services Planned Maintenance Window

15

10:00 PM - Monthly Group E-Mail Maintenance

16

7:00 AM - Javamail (jmail3) maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

6:00 PM - Wikis Monthly Maintenance

17

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance.

9:00 AM - uTexas Identity Manager (TIM) QUAL routine maintenance

5:00 PM - Blog Service Weekly Maintenance

18

 

 

 

19

 

 

 

20

7:00 AM - SecureDoc service and server maintenance

1:00 PM - PROD uTexas Identity Manager (TIM) Routine Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!