The University of Texas at Austin

ITS Services Status

Current Service Interruptions

5/6/2015
11:32 AM
Windows Web Hosting: Service Outage
Under Investigation

05/06/15 11:25
At this time, it appears this issue has been resolved but we will leave it ‘under investigation’ for now as we continue to monitor for any further evidence of a problem. 


05/06/15 10:44
ITS has discovered that this issue has not been completely resolved.  The issue remains under investigation.


05/06/15 10:18am
The DNS issue with Windows Web Hosting has resolved and all sites appear to be responding normally again.


05/06/15 09:05
ITS Systems has engaged ITS Networking to assist with the investigation into the DNS resolution issue. There is no ETA on return to service yet. Additional updates will be provided when more information is known.


05/06/15 08:09
Sites hosted on Windows Web Hosting that have their DNS hosted at UT are currently not resolving properly and thus are offline. Sites whose DNS is hosted by a 3rd party provider appear to be unaffected. ITS Systems staff are working to resolve the issue and will update when more is known.

Affected sites include:

Tools.crwr.utexas.edu
His.crwr.utexas.edu
Efis.crwr.utexas.edu
Data.crwr.utexas.edu
Fsel.engr.utexas.edu
www.crwr.utexas.edu
lifelong.engr.utexas.edu
systems.webhost.utexas.edu/sysmod/systems/
https://systems.webhost.utexas.edu/inventory/vsphere/

5/6/2015
8:35 AM
RESTORED:Technology Resources JIRA Application Maintenance
Service Restored

05/06/15 08:31
This maintenance event is complete.


05/06/15 7:12 AM

Event Title: TRecs JIRA Application Maintenance

Description: The Technology Resources instance (issues.ecs.utexas.edu) of JIRA will upgrade to the latest stable version. TRecs JIRA will not be available during this maintenance event.

Start Date: Wednesday, May 6, 2015

End Date: Wednesday, May 6, 2015

Start Time: 7:00 AM

End Time: 8:30 AM

Past Service Interruptions

Upcoming Maintenance

<<< 01/27/2013 - 02/16/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
27

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

28

8:00 AM - Annual UPS Preventative Maintenance

5:00 PM - Pype maintenance

29

7:00 AM - Planned Maintenance for Central Web Authentication in Production

7:00 AM - Javamail + FTPMail prod host migration

8:00 AM - Annual UPS Preventative Maintenance

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

10:00 PM - Web Central Maintenance

30

3:00 PM - UTEBS Appliance Patching

6:00 PM - Blog Service Weekly Maintenance

31

6:45 AM - XML Gateway Java version update

6:45 AM - Planned maintenance on the Student Photo Roster

1:00 PM - uTexas Enterprise Directory (TED) routine maintenance

11:00 PM - Update to JDK on myutbenefits

1

10:00 AM - Update of JDK for webagent & webapps

2

7:00 AM - SecureDoc service and server maintenance

7:00 AM - Footprints Schedule Maintenance

3

12:00 AM - Mainframe maintenance window

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

4

3:30 PM - PyPE Secondary (non-production) Server Maintenance

5:00 PM - Planned maintenance of beta.its.utexas.edu web service

5

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - Monthly JIRA Application Maintenance

9:00 AM - TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

6

6:00 AM - Application Registry (AppReg) Server Maintenance

8:00 AM - Emergency Maintenance: SAINT Infrastructure

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

5:30 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

10:00 PM - UT Lists planned maintenance

7

7:00 AM - Planned Apollo Maintenance in TEST

7:00 AM - Javamail + FTPMail host migration to Linux

5:00 PM - Planned maintenance of dpdev1.dp.utexas.edu web service

8

10:00 PM - Footprints Upgrade

9

7:00 AM - SecureDoc service and server maintenance

10:00 PM - Footprints Upgrade

10

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

11

 

 

 

12

7:00 AM - Planned Apollo Maintenance in QUAL

7:00 AM - Pype maintenance

7:30 AM - Student Photo Roster Planned Maintenance

7:30 AM - ID Photo Gateway Planned Maintenance

7:30 AM - Virtual ID Cards Planned Maintenance

8:00 AM - UTForge Quarterly Maintenance

9:00 AM - Removing unused datastores for CX4 clearing

13

9:00 AM - University Directory ( White Pages ) Maintenance

6:00 PM - Blog Service Weekly Maintenance

14

7:00 AM - Planned maintenance of Document Repository on Feb 14, 2013 7 am to 8 am

9:00 AM - uTexas Identity Manager (TIM) TEST/QUAL/PROD Maintenance

15

 

 

 

16

7:00 AM - SecureDoc service and server maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

8:00 PM - Load Balancer HA configuration


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!