The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Status

Current Service Interruptions

6/30/2016
10:43 AM
Office 365 Message Delivery Delays
Under Investigation

6/30/2016 10:41 AM
Microsoft has reported that users of Exchange Online may be experiencing delays in sending or receiving email messages.  ITS Systems staff have determined that our Office 365 tenant is also affected, and have engaged with Microsoft for additional support.  Next update at 12pm.

6/30/2016
10:13 AM
RESOLVED:  UT Web emergency maintenance
Service Restored

6/30/2016 10:10 AM
UT Web returned to normal operations at approximately 7:10 p.m. last night and has been stable so far this morning.  ITS Systems staff continue to perform root cause analysis and incident follow up.


06/29/2016 6:01 PM
Maintenance extended until 8:00 p.m.


06/29/2016 3:56 PM
Maintenance extended until 6:00 p.m.


06/29/2016 2:34 PM
Maintenance extended until 4:00 p.m.


06/29/2016 1:45pm
For Course Schedule or Registration, please visit https://my.utexas.edu/group/student/home


06/29/2016 1:33 PM
Maintenance extended until 2:30 p.m. as staff continue to work the problem.


6/29/2016 12:40 PM
Maintenance extended until 1:30 PM.


6/29/2016 11:56 AM
Maintenance extended to 12:45 PM.


6/29/2016 11:02 AM
Maintenance begins.


6/29/2016 10:54 AM
The UT Web service will be undergoing emergency maintenance between
11:00 and 12:00 today to adjust system configuration settings. Web Content delivery service may be interrupted during this period.

6/29/2016
7:56 PM
RESOLVED: UT Web degraded performance
Service Restored

06/29/2016 7:52PM
UT Web resumed normal operations at 7:10pm.


06/29/2016 1:45pm
For Course Schedule or Registration, please visit https://my.utexas.edu/group/student/home


6/29/16 8:07am
We are receiving reports that UT Web sites are experiencing slow load times this morning. ITS staff are investigating.

Past Service Interruptions

Upcoming Maintenance

<<< 02/17/2013 - 03/09/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
17

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - Planned maintenance for SQL01

12:01 AM - SharePoint Maintenance Window

18

10:00 PM - Monthly Group E-Mail Maintenance

19

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

20

5:30 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

21

10:00 AM - Planned maintenance of PDF Generator on Feb 21, 10 am to 11 am

1:00 PM - Urchin Planned Maintenance Window

22

 

 

 

23

7:00 AM - SecureDoc service and server maintenance

8:00 AM - Web Central Patch Maintenance

24

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

25

7:00 AM - Pype maintenance

26

6:30 AM - uTexas Identity Manager (TIM) PROD Maintenance

7:00 AM - Planned Apollo Maintenance in PROD

8:00 AM - [BLACKOUT] JIRA OS Patching

8:00 AM - ID Photo Gateway Planned Maintenance

8:00 AM - Virtual ID Cards Planned Maintenance

8:00 AM - Student Photo Roster Planned Maintenance

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

9:00 AM - Removal of datastores from vSphere

3:30 PM - UTmail Signup Portal maintenance

10:00 PM - Stunnel maintenance

27

9:00 AM - Removal of datastores from vSphere

10:00 AM - UTdirect Credit card maintenance

5:30 PM - DEFINE Internals/Enterprise Workflow planned maintenance

6:00 PM - Blog Service Weekly Maintenance

28

 

 

 

1

 

 

 

2

7:00 AM - Footprints Schedule Maintenance

7:00 AM - SecureDoc service and server maintenance

8:00 AM - UTS Server Maintenance

3

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

4

 

 

 

5

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - Monthly JIRA Application Maintenance

10:00 AM - UT Virtual Servers: Network Resiliancy testing

10:00 AM - TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

6

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

9:00 AM - vDesk TETTNANG memory swap

6:00 PM - Blog Service Weekly Maintenance

7

12:01 AM - Planned maintenance for SQL03

9:00 AM - vDesk HALLERTAU server downtime for memory swap

8

9:30 AM - Relocate F5 load balancer

9

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance


  Today's date

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!