The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Status

Current Service Interruptions

7/1/2016
12:13 PM
TACC Connectivity Issues with Internet2 Research Cloud
Under Investigation

7/1/2016 12:09 PM
Confirmed fiber cut.  A master ticket has been opened with the vendor for resolution and crews in route.  No further updates will be issued until the vendor confirms fiber is restored. 


7/1/2016 11:10 AM
OTS staff is currently working on a service path interruption for TACC connectivity with the Internet2 research cloud.  Next update will be in one hour.

6/29/2016
7:56 PM
RESOLVED: UT Web degraded performance
Service Restored

06/29/2016 7:52PM
UT Web resumed normal operations at 7:10pm.


06/29/2016 1:45pm
For Course Schedule or Registration, please visit https://my.utexas.edu/group/student/home


6/29/16 8:07am
We are receiving reports that UT Web sites are experiencing slow load times this morning. ITS staff are investigating.

Past Service Interruptions

Upcoming Maintenance

<<< 02/24/2013 - 03/16/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
24

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

25

7:00 AM - Pype maintenance

26

6:30 AM - uTexas Identity Manager (TIM) PROD Maintenance

7:00 AM - Planned Apollo Maintenance in PROD

8:00 AM - [BLACKOUT] JIRA OS Patching

8:00 AM - ID Photo Gateway Planned Maintenance

8:00 AM - Virtual ID Cards Planned Maintenance

8:00 AM - Student Photo Roster Planned Maintenance

9:00 AM - Removal of datastores from vSphere

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

3:30 PM - UTmail Signup Portal maintenance

10:00 PM - Stunnel maintenance

27

9:00 AM - Removal of datastores from vSphere

10:00 AM - UTdirect Credit card maintenance

5:30 PM - DEFINE Internals/Enterprise Workflow planned maintenance

6:00 PM - Blog Service Weekly Maintenance

28

 

 

 

1

 

 

 

2

7:00 AM - Footprints Schedule Maintenance

7:00 AM - SecureDoc service and server maintenance

8:00 AM - UTS Server Maintenance

3

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint Maintenance Window

4

 

 

 

5

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - Monthly JIRA Application Maintenance

10:00 AM - UT Virtual Servers: Network Resiliancy testing

10:00 AM - TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

6

9:00 AM - vDesk TETTNANG memory swap

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

6:00 PM - Blog Service Weekly Maintenance

7

12:01 AM - Planned maintenance for SQL03

9:00 AM - vDesk HALLERTAU server downtime for memory swap

8

9:30 AM - Relocate F5 load balancer

9

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

10

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint Maintenance Window

1:00 AM - Mainframe maintenance window

11

9:00 PM - Mainframe Stunnel maintenance

12

10:00 AM - UT Direct credit card maintenance

13

6:00 PM - Blog Service Weekly Maintenance

9:00 PM - Mainframe stunnel maintenance

10:00 PM - Footprints Server migration

14

10:00 PM - Footprints Server migration

15

12:30 PM - ITS Jabber Service Update

16

6:00 AM - Footprints Weekly Maintenance

7:00 AM - WebSpace planned database maintenance

7:00 AM - SecureDoc service and server maintenance


  Today's date

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!