The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/30/2015
8:48 AM
Issue dialing 911 from Polycom IP 670 VoIP sets
Under Investigation

7/30/2015 8:47 AM
ITS staff continues to investigate. No further updates will be sent until the vendor resolves this issue.


7/29/15 2:57pm
ITS has discovered a problem dialing “911” from IP 670 VoIP sets. Callers will hear a fast busy tone.

Users with IP 670 can still dial either “911#” or “9911” to place an emergency call.

All other VoIP sets (IP 321,IP 335, IP 550 and IP 6000) can dial “911” and “9911” normally.

ITS staff is investigating. Updates will follow.

Past Service Interruptions

Upcoming Maintenance

<<< 02/03/2013 - 02/23/2013 >>>
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3

12:00 AM - Mainframe maintenance window

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

4

3:30 PM - PyPE Secondary (non-production) Server Maintenance

5:00 PM - Planned maintenance of beta.its.utexas.edu web service

5

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

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6

6:00 AM - Application Registry (AppReg) Server Maintenance

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7

7:00 AM - Planned Apollo Maintenance in TEST

7:00 AM - Javamail + FTPMail host migration to Linux

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8

10:00 PM - Footprints Upgrade

9

7:00 AM - SecureDoc service and server maintenance

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10

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Maintenance Window

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12

7:00 AM - Planned Apollo Maintenance in QUAL

7:00 AM - Pype maintenance

7:30 AM - Student Photo Roster Planned Maintenance

7:30 AM - ID Photo Gateway Planned Maintenance

7:30 AM - Virtual ID Cards Planned Maintenance

8:00 AM - UTForge Quarterly Maintenance

9:00 AM - Removing unused datastores for CX4 clearing

13

9:00 AM - University Directory ( White Pages ) Maintenance

6:00 PM - Blog Service Weekly Maintenance

14

7:00 AM - Planned maintenance of Document Repository on Feb 14, 2013 7 am to 8 am

9:00 AM - uTexas Identity Manager (TIM) TEST/QUAL/PROD Maintenance

15

 

 

 

16

7:00 AM - SecureDoc service and server maintenance

9:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

8:00 PM - Load Balancer HA configuration

17

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint Monthly Maintenance

12:01 AM - SharePoint Maintenance Window

12:01 AM - Planned maintenance for SQL01

18

10:00 PM - Monthly Group E-Mail Maintenance

19

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

6:00 PM - Wiki Service Monthly Maintenance

10:00 PM - Web Central Scheduled Maintenance

20

5:30 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Blog Service Weekly Maintenance

21

10:00 AM - Planned maintenance of PDF Generator on Feb 21, 10 am to 11 am

1:00 PM - Urchin Planned Maintenance Window

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23

7:00 AM - SecureDoc service and server maintenance

8:00 AM - Web Central Patch Maintenance


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We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!