The University of Texas at Austin

ITS Services Status

Current Service Interruptions


URGENT: OpenSSL exploit in the wild. Please ensure OpenSSL is appropriately patched. Please see the Information Security Office wiki for more information.


4/11/2014
10:10 PM
New VoIP System Feature Issue
Under Investigation

Updated 4/11/2014
Some new VoIP system users reported issues with activating or deactivating Call Forward variants features on 04/09/14.  While our vendor is working to resolve this issue, any users experiencing this problem can submit a trouble on line at https://utdirect.utexas.edu/tn/tr/index.WBX or call 512-471-5711 option 1 until issue is resolved.

No additional updates will be made until the vendor releases a fix and maintenance is scheduled.

4/11/2014
7:19 AM
UT Wikis Intermittent Outages
Service Functioning, Temporary Solution in Place

The University Wikis Service is experiencing intermittent outages. ITS staff continue to monitor and investigate the root cause of the issue, but users should expect intermittent brief outages until the root cause is discovered. 

4/10/2014
4:56 PM
Yahoo DMARC impacting several campus services
Under Investigation

ITS has identified probable disruption of email communications in the following services due to Yahoo’s implementation of their new DMARC, or Domain-based Message Authentication, Reporting & Conformance policy:

Services with confirmed Impact
•      UT Lists
•      Blackboard
Services with probable Impact
•      Group Messaging
Services with potential Impact
•      Canvas

Impacted populations have been identified as recipients with @yahoo.com domains, or Yahoo managed domains such as @sbcglobal.net, @swbell, @att.net, and @comcast.net.  Senders from these domains may also see bounces from @hotmail.com, @msn.com, @live.com, and @google.com (and any Google Apps addresses, including UTMail users).

Until such a time as Yahoo changes this policy, we suggest using one of the email accounts sponsored by The University of Texas at Austin, changing official email addresses, and changing addresses in UT Lists.  Sponsored Accounts for students include UTmail.  Sponsored accounts for faculty and staff include AEMS and Office 365, as decided by your department.

Past Service Interruptions

Upcoming Maintenance

<<< 03/31/2013 - 04/20/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
31

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

1

3:30 PM - PyPE OS Security Patching - Test & Qual

2

7:00 AM - Monthly JIRA Application Maintenance

11:15 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

3

9:00 AM - Javamail, FTPMail PROD host patching

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

1:00 PM - Stache planned maintenance / update

4

 

 

 

5

 

 

 

6

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

7

12:00 AM - Mainframe maintenance window

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

10:00 AM - F5 Load Balancer Maintenance

9:00 PM - Pype Filer Move

8

9:30 AM - UTBackup Storage Expansion

6:00 PM - NOC UPS Maintenance

9

7:00 AM - Virtual ID Cards Planned Maintenance

7:00 AM - ID Photo Gateway Planned Maintenance

7:00 AM - Student Photo Roster Planned Maintenance

9:30 AM - UTBackup Storage Expansion

10

9:00 AM - University Directory ( White Pages ) Maintenance

2:00 PM - uTexas Identity Manager (TIM) TEST/QUAL/PROD Maintenance

5:00 PM - UT-V Networking Environment Maintenance

11

 

 

 

12

7:30 AM - Mainframe Email (FTPMail) change

8:00 PM - Austin Active Directory schema update

13

1:00 AM - Database Server Migration

7:00 AM - SecureDoc service and server maintenance

14

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

12:01 AM - SharePoint Maintenance Window

12:01 AM - Adobe Connect database maintenance

8:00 AM - Campus Network Maintenance

15

9:30 PM - Planned maintenance on the Student Photo Roster

9:30 PM - XML Gateway maintenance (OS patching)

10:00 PM - Monthly Group E-Mail Maintenance

16

9:00 AM - uTexas Identity Manager (TIM) TEST Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

6:00 PM - Wiki Service Monthly Maintenance

17

9:00 AM - University Directory ( White Pages ) Maintenance

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - DHCP Server Maintenance

18

1:00 PM - Urchin Planned Maintenance Window

2:00 PM - TEST and QUAL uTexas Identity Manager (TIM) Routine Maintenance

5:00 PM - Group E-Mail Planned Maintenance

19

 

 

 

20

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

7:00 AM - WebSpace planned database maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

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