ITS Services Status
Current Service Interruptions
- RESOLVED: UT Direct website is unresponsive
5/6/2015 6:51 PM
During a planned maintenance event there was a very brief loss of connectivity to NFS storage.
UT DIRECT and ITS Oracle services have been verified to be functional. Service owners dependent NFS storage should verify the health of there services.
5/6/2015 6:35 PM
UT Direct is responding normally. ITS Systems staff is investigating the root cause.
At 5:50 pm today we were made aware that UT Direct (utdirect.utexas.edu) was unresponsive. It appears all users are impacted.
- EID Admin Tool Inaccessible
The EID Admin Tool became completely inaccessible around 6:05pm. All consultants currently working at the Help Desk were able to replicate the issue.
ITS applications staff are investigating.
- Windows Web Hosting: Service Outage
At this time, it appears this issue has been resolved but we will leave it ‘under investigation’ for now as we continue to monitor for any further evidence of a problem.
ITS has discovered that this issue has not been completely resolved. The issue remains under investigation.
The DNS issue with Windows Web Hosting has resolved and all sites appear to be responding normally again.
ITS Systems has engaged ITS Networking to assist with the investigation into the DNS resolution issue. There is no ETA on return to service yet. Additional updates will be provided when more information is known.
Sites hosted on Windows Web Hosting that have their DNS hosted at UT are currently not resolving properly and thus are offline. Sites whose DNS is hosted by a 3rd party provider appear to be unaffected. ITS Systems staff are working to resolve the issue and will update when more is known.
Affected sites include:
- RESTORED:Technology Resources JIRA Application Maintenance
This maintenance event is complete.
05/06/15 7:12 AM
Event Title: TRecs JIRA Application Maintenance
Description: The Technology Resources instance (issues.ecs.utexas.edu) of JIRA will upgrade to the latest stable version. TRecs JIRA will not be available during this maintenance event.
Start Date: Wednesday, May 6, 2015
End Date: Wednesday, May 6, 2015
Start Time: 7:00 AM
End Time: 8:30 AM
|No maintenance to be scheduled|