The University of Texas at Austin

ITS Services Status

Current Service Interruptions

5/6/2015
6:55 PM
RESOLVED: UT Direct website is unresponsive
Service Restored

5/6/2015 6:51 PM
During a planned maintenance event there was a very brief loss of connectivity to NFS storage.

UT DIRECT and ITS Oracle services have been verified to be functional. Service owners dependent NFS storage should verify the health of there services.


5/6/2015 6:35 PM
UT Direct is responding normally.  ITS Systems staff is investigating the root cause.


5/6/2015 5:56PM
At 5:50 pm today we were made aware that UT Direct (utdirect.utexas.edu) was unresponsive. It appears all users are impacted.

5/6/2015
6:31 PM
EID Admin Tool Inaccessible
Under Investigation

5/6/2015 6:19pm
The EID Admin Tool became completely inaccessible around 6:05pm. All consultants currently working at the Help Desk were able to replicate the issue.

ITS applications staff are investigating.

5/6/2015
11:32 AM
Windows Web Hosting: Service Outage
Under Investigation

05/06/15 11:25
At this time, it appears this issue has been resolved but we will leave it ‘under investigation’ for now as we continue to monitor for any further evidence of a problem. 


05/06/15 10:44
ITS has discovered that this issue has not been completely resolved.  The issue remains under investigation.


05/06/15 10:18am
The DNS issue with Windows Web Hosting has resolved and all sites appear to be responding normally again.


05/06/15 09:05
ITS Systems has engaged ITS Networking to assist with the investigation into the DNS resolution issue. There is no ETA on return to service yet. Additional updates will be provided when more information is known.


05/06/15 08:09
Sites hosted on Windows Web Hosting that have their DNS hosted at UT are currently not resolving properly and thus are offline. Sites whose DNS is hosted by a 3rd party provider appear to be unaffected. ITS Systems staff are working to resolve the issue and will update when more is known.

Affected sites include:

Tools.crwr.utexas.edu
His.crwr.utexas.edu
Efis.crwr.utexas.edu
Data.crwr.utexas.edu
Fsel.engr.utexas.edu
www.crwr.utexas.edu
lifelong.engr.utexas.edu
systems.webhost.utexas.edu/sysmod/systems/
https://systems.webhost.utexas.edu/inventory/vsphere/

5/6/2015
8:35 AM
RESTORED:Technology Resources JIRA Application Maintenance
Service Restored

05/06/15 08:31
This maintenance event is complete.


05/06/15 7:12 AM

Event Title: TRecs JIRA Application Maintenance

Description: The Technology Resources instance (issues.ecs.utexas.edu) of JIRA will upgrade to the latest stable version. TRecs JIRA will not be available during this maintenance event.

Start Date: Wednesday, May 6, 2015

End Date: Wednesday, May 6, 2015

Start Time: 7:00 AM

End Time: 8:30 AM

Past Service Interruptions

Upcoming Maintenance

<<< 05/26/2013 - 06/15/2013 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
26

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

27

 

 

 

28

All Day - UTBackup Monthly Application Maintenance

9:00 AM - UTBackup Monthly OS Maintenance

4:00 PM - ERP Web Infrastructure Maintenance Window

29

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - Blog Service Weekly Maintenance

30

7:00 AM - XML Gateway certificate change

7:00 AM - EMN$INET maintenance

9:00 AM - Shibboleth Routine Maintenance

31

 

 

 

1

1:00 AM - WebSpace planned database maintenance

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

2

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Mainframe maintenance window

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

8:00 AM - NFS Server Maintenance

10:00 AM - OS upgrade on the F5 load balancers

3

3:30 PM - PyPE OS Security Patching - Test & Qual

4

9:00 AM - Upgrade DR cluster vCenter server

5

9:00 AM - uTexas Enterprise Directory (TED) routine maintenance

5:00 PM - Wireless Network Maintenance

5:00 PM - Blog Service Weekly Maintenance

6

6:00 PM - Upgrade vCenter server

7

 

 

 

8

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

9

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Austin Exchange Message Service (AEMS) Planned Maintenance

10:00 AM - Migration of Java webapps servers to new servers

10

 

 

 

11

7:00 AM - Planned Maintenance for Central Web Authentication

4:00 PM - ERP Web Infrastructure Maintenance Window

10:00 PM - Web Central Scheduled Maintenance

12

12:00 PM - Emergency Maintenance Window SRM/Enterprise cluster....

5:00 PM - Blog Service Weekly Maintenance

6:00 PM - Session Border Controller Software Upgrade

13

9:00 AM - Shibboleth Routine Maintenance

6:00 PM - Session Border Controller Configuration Change

6:00 PM - Session Border Controller Software Upgrade

14

6:00 PM - Session Border Controller Configuration Change

15

6:00 AM - Footprints Weekly Maintenance

7:00 AM - SecureDoc service and server maintenance

7:00 AM - WebSpace planned database maintenance


  No maintenance to be scheduled
  Today's date

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