The University of Texas at Austin

Email

Overview

Information Technology Services provides various email options to the University of Texas at Austin community.

Students

UTmail

UTmail provides UT Austin students and alumni with a university affiliated email address in the @utexas.edu domain. Those who opt-in to the service can choose their email address and have 25+ GB of email storage. In addition, UTmail provides email for life.

Faculty / Staff

Office 365 (Cloud based)

Office 365 is a Microsoft hosted messaging solution that delivers the capabilities of Microsoft Outlook as a cloud-based service. This means your email services and data will be located in data centers owned and managed by Microsoft. It gives users a rich and familiar access to email, calendar and contacts allowing access by PC’s, Mac, the web and mobile devices. By utilizing this service, it removes the University’s operational burden for an on-premises hosted email service. In addition, the mailbox size limit has been increased to 25 GB. Users may also access their email through a web browser using Outlook Web App or from a variety of mobile devices. Additionally, this service includes; secure access, security audits, service continuity, intrusion monitoring and high availability.

Austin Exchange Messaging Service (AEMS on-premise)

Austin Exchange Messaging Service (AEMS) provides a collaborative e-mail and calendar service in a Microsoft Exchange enterprise-level architecture. AEMS provides regular and automatic back up of e-mail and calendar entries, increased e-mail security, and enterprise-level architecture. AEMS is available to all current University of Texas at Austin faculty and staff as the official high-availability business email and collaboration service. Current mail box size is 5 GB.

Features

UTmail

  • email account on the @utexas.edu domain.
  • 25+ GB storage.
  • Choose your own account name.
  • Keep your email address for life!
  • Information Security Office (ISO) approved Google Drive Integration with Canvas using your UTmail account.

Office 365

  • 25 GB mailboxes
  • Web access via Outlook Web App
  • Mobile App access
  • Optional Mobile access available through ActiveSync
  • Integrated address book and shared calendar through Outlook
  • secure access, security audits, service continuity, intrusion monitoring and high availability.

Austin Exchange Messaging Service (AEMS)

  • 5 GB mailboxes
  • Web access via Outlook Web App
  • Optional Mobile access available through ActiveSync
  • Integrated address book and shared calendar through Outlook and Entourage
  • Anti-virus and anti-spam protection
  • Fully-encrypted client access
  • Option for S/MIME encryption of message content (for client software that supports S/MIME)

Cost

Email available at no cost to current UT Austin students, faculty, and staff.

We Can Help

Get help from an expert at the ITS Help Desk!

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!