The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Managing Unwanted Email

Sending Messages as MIME Attachments

Sometimes it is necessary for ITS to have a complete, unaltered copy of a message to assist you with a problem. ITS may request such a copy for many reasons, including identifying a new source of spam or analyzing a security breach. The best way to send such a copy to ITS is by forwarding the message as a Multipurpose Internet Mail Extensions (MIME) attachment.

The instructions for the following applications will help you send an email message as a MIME attachment:

Note: Most mobile devices do NOT have this functionality.

Last updated December 11, 2012 @ 11:39 am

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!