The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Managing Unwanted Email

Error: Banned

ITS maintains a small blacklist of hosts that pass DNS validation and have a good SenderBase reputation score but still present problems. Usually these are legitimate mail servers with technical problems, but hosts that are the source of spam, phishing, or other intentional attacks can also be placed on the blacklist. Once problems are corrected, the servers can be removed from the blacklist. System administrators whose servers have been blacklisted should contact the ITS Help and Service Desk to resolve the problem. Requests to the Help and Service Desk should include the IP address(es) of affected server(s), as well as the date and approximate time, including time zone, of the most recent incident.

Last updated July 3, 2014 @ 4:56 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!