The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Public Internet Access

Why won't Apple Remote work on the campus wireless network?

Wireless remote applications, such as Apple's Remote which controls iTunes and Apple TV via an iPhone, iPad or iPod touch, will not work on campus. Other applications, such as remote controls for slideshow presentations, are similarly affected. These applications require the use of multicast, which is not supported on the campus wireless network due to scaling issues. Refer to the software developer's documentation for possible workarounds.

Last updated August 27, 2013 @ 11:02 am

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!