The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Office 365

REQUIRED: Thunderbird - Pre-Migration Checklist

This document walks users of Thunderbird through the checks required before a mailbox can be migrated from AEMS to Office 365. The following steps must be reviewed thoroughly:

General Readiness

  • Copy the format and text of your email signature to a document in case you need to recreate it after migration.
  • Move unread items older than 6 months from your "Inbox" to a storage folder in your Mailbox.
  • Move unused items from your "Inbox" to a storage folder in your Mailbox so that your "Inbox" has less than 5000 items in it.

Deleted Items Warning

Large Deleted Items Folders
Deleted Items folders that are large in size can slow down your migration process. We will migrate your Deleted Items folder, but if these are messages you do not need, emptying the Deleted Items folder will speed up your migration process.

30-day Deleted Items Timer and Functionality
Once your mailbox has finished the migration process, a 30-day timer will start, and all messages migrated will be permanently deleted in 30 days. Moving forward, all messages in the Deleted Items folder older than 30 days will be permanently removed.

If there are any messages in that folder that you may need, please restore them to your mailbox before this timer is up.

Public Folder Information

Please let your Technical Support Contact (TSC) know of any Public Folders you currently manage.

Resource Calendars and Accounts

We would like to migrate any rooms or resource accounts you manage alongside your mailbox so your workflow is not interrupted. Please inform your Technical Support Contact (TSC) of any resources you manage.

Last updated February 17, 2016 @ 8:43 am

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!