The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Office 365

Outlook 2011 “Junk Mail Protection” Menu Unavailable.


After migration users using Outlook 2011 lose access to “Junk Mail Protection” menu.


Working as expected. Outlook does not apply the junk mail filter to messages from a Microsoft Exchange account. For these accounts, junk mail filtering occurs on the Exchange server. This menu was previously available but has been disabled in the latest version of Microsoft Exchange used by Office 365.


Last updated June 28, 2013 @ 10:36 am

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* UT Service Desk

* Call us at 512-475-9400

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We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!