The University of Texas at Austin

Software Distribution and Sales

TXShop: Why was my IDTV account rejected?

UT Austin faculty and staff purchases on IDT accounts are no longer restricted to the authorization scheme previously in place. When you provide an IDT account number during checkout in TXShop, the account is verified only for availability of funds. A message is automatically sent by email to departmental account contacts for auditing purposes.

If your IDT account number is rejected during checkout, it is likely because the account number was invalid or because there were insufficient funds for the current fiscal year.

Last updated April 10, 2012 @ 1:33 pm

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