The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

Telephone Service (Retirement in Progress)

VoIP Phones: My phone keeps going to sleep after a period of no use.

Contact your TSC or ITS-Networking to check your network port to see if it is configured behind a firewall. You will need to provide your phone number, the mac address and the wall outlet number that your phone is plugged in to.

Last updated October 22, 2010 @ 3:09 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!