The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Telephone Service (Retirement in Progress)

Making Calls (Long Distance): University Authorization Codes, Domestic Calls

What You Do What You Hear
1) Lift the handset from the cradle. Dial Tone
2) Dial "8". Stutter Dial Tone
3) Dial your long distance authorization code. Second Dial Tone
4) After second dial tone begins, dial Area Code + phone number. Do not dial a "1" before the area code. Ringing


  • Entering a "#" after dialing the authorization code will eliminate the wait for a second dial tone.

  • Entering a "#" after dialing the long distance number will shorten call setup time.

  • If all the outgoing lines are busy, you will hear a distinct tone (queuing tone) or recorded announcement (queuing announcement) indicating your call is in queue. Continue holding. The system will complete your call as soon as a line becomes free.

Last updated May 3, 2012 @ 11:24 am

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!