The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Telephone Service (Retirement in Progress)

Custom Calling Features (CCF): Directed Call Park (DCPK)

This feature works like CALL PARK but, instead of "parking" a call against your own line, you are now able to "park" or hold the call against another station within the University telephone system.

To Activate Directed Call Park
What You Do What You Hear
You are on an established call:
1) Hookflash. Stutter Dial Tone
2) Dial the activation code "*77". Stutter Dial Tone
3) Dial phone number on which call will be parked. Confirmation Tone
To Retrieve the Call From Any Station
What You Do What You Hear
1) Lift the handset from the cradle. Dial Tone
2) Dial the Call Park retrieval code "79". Stutter Dial Tone
3) Dial the five-digit station number on which
the call was parked.
You are connected to the call.


  • While parked, the party will hear music. Inform the caller of this before parking the call.

  • DIRECTED CALL PARK cannot be activated during a THREE-WAY CONFERENCE CALL.

Last updated May 3, 2012 @ 11:19 am

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!