The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

SmartVoice Voice Mail (Retirement in Progress)

Replying to and Forwarding Voice Messages as Email

This procedure creates an email message.

  1. Open the FirstClass software.

  2. Double-click to open the voice message.

  3. Select the preferred option:

    • To reply without the original message, click the Reply button in the toolbar.

    • To include the original voice message with your text reply, click the Forward button in the toolbar.

  4. If necessary, address the message by entering the email address or selecting the recipient from the address book.

    Tip: You can type a partial name, then press Tab or Return if the recipient is known to the server. You can also drag recipient names from other messages or documents. If the original sender is not a SmartVoice user, you must type their email address in the To field.

  5. Enter text in the body of the reply message.

  6. Click Send.

Last updated May 15, 2012 @ 2:16 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!