The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

SmartVoice Voice Mail (Retirement in Progress)

Setting the Voice Message Expiration Limit

By default, messages expire after 30 days. However, you can change the number of days, or you can set SmartVoice so that messages never expire.

  1. Log in to the FirstClass desktop or Web program.

  2. Select your mailbox.

  3. Open your permissions.

    • Desktop access: Select your Mailbox, then from the Collaboration menu, select Permissions.

    • Web access: Open your Mailbox by clicking on it, then select Permissions from the left-hand navigation bar.

  4. In the Message expiry field, enter the number of days before messages expire, or select Never if you don't want messages to expire.

Last updated December 13, 2012 @ 11:58 am

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

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We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!