ITS Help Desk
Live Help is currently offline. Please use the form below to submit a ticket.
Contact the ITS Help Desk
There are a number of ways to contact us:
- View our Help & Support pages.
- Call 512-475-9400 to contact the ITS Help Desk.
- Chat (not available at this time).
- Service desk in the lobby of the Flawn Academic Center.
Online Help Request Form
For questions that do not require immediate assistance, you may also use this form to contact the ITS Help Desk by e-mail. For most questions, you will receive a response by the end of the next business day. Some questions may take longer to resolve. If you have a problem that requires immediate attention, call the ITS Help Desk at 512-475-9400.
The ITS Help Desk CANNOT reset UT EID passwords using e-mail. You must either call us at 512-475-9400 or visit us in person in the Flawn Academic Center (FAC) lobby.