The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.



The ITS Systems Database team offers standards-based, professionally managed MySQL database systems including hardware, software, and system administration for University of Texas customers. MySQL is an open source relational database management system (RDBMS). It is commonly used for database services for other open source applications, such as Drupal and Wordpress. This service provides three database environments to support the full application development life cycle. The included environments are Development, Quality Assurance (QA), and Production. This service includes database/system administration, database backups and recovery, and monitoring.


  • 10 gigabytes of storage space on the central MySQL database servers
  • Daily backups with a four week retention
  • Ability to safely store Confidential Data in databases
  • Access to the ITS Systems MySQL team for advice and troubleshooting
  • Access to commercial MySQL support via the ITS Systems MySQL team
  • MySQL 5.6

MySQL is offered as a “Fully Managed” database service. In the Fully Managed ITS MySQL shared infrastructure, ITS owns, manages, and supports the hardware and software resources in support of the centrally funded shared MySQL environment. This database service is recommended for departments, colleges, or other groups that require MySQL service. ITS provides the hardware, software, and staff resources to manage the central MySQL infrastructure. It is also recommended for those who may be using Confidential Data in their databases.

If you have a requirement to store Confidential Data or HIPAA data, there may be additional reviews imposed by the Information Security Office and University Compliance Services to make sure that all appropriate controls are in place.


The MySQL database service is available at no cost to active university faculty and staff for up to six named databases.  These databases share a quota of 10GB of storage. Additional databases, dedicated databases, and/or storage may incur additional costs.  Please contact for more information.


The Fully Managed MySQL database in the ITS MySQL shared database service environment must be ordered through the MySQL Database Service order form.

Who should choose this?

This service is suitable for departments, colleges, or other groups that require MySQL service.

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!