The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

BACS Policy Update

January 7, 2011

Updates to the Building Access Control System (BACS) Alarm Monitoring and Response Policy will take effect on February 1, 2011.

In order to reduce the number of responses to false alarms, the University of Texas Police Department (UTPD) will no longer monitor or respond to alarms on interior doors secured by BACS between 6 a.m. and 11:30 p.m. Monday through Friday. The BACS system, an important campus-wide service provided by Information Technology Services, will continue to function normally. The card readers’ functionality and the ability to secure doors or provide access control will not be impacted.

Those with additional concerns should contact Officer Darrell Halstead at  or Officer Layne Smith at prior to the implementation date. 

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We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!