The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.



All University of Texas System institutions must contact Software Distribution & Sales at 512-475-9221 for assistance in obtaining a Splunk license.

Licenses include:

  • An extensive indexing capability.
  • Use on an unlimited number of systems on your campus.
  • Use in a high-availability architecture at no added cost.
  • An unlimited number of online user, admin, and developer training classes that are hosted by Splunk each month at no added cost.

License fees grant you the Right To Use (RTU) the software for the current fiscal year which runs from September 1 through August 31 of the following calendar year. License fees are not pro-rated and must be renewed annually.

University of Texas at Austin Faculty, Staff, and Departments

Cost: No Cost

Other University of Texas System Campuses

Initial License Cost:

  • For campuses with > 20000 affiliates = $15,000
  • For campuses with < 20000 affiliates = $10,000

Annual License Renewals:

  • For campuses with > 20000 affiliates = $5,000
  • For campuses with < 20000 affiliates = $2,500

NOTE: the term affiliates is defined as the total count of all students, faculty, and staff at the respective campus.


  • UT Austin is required to serve as the point of contact for all support issues for all participating campuses.
  • Each participating campus will need to designate a single point of contact for licensing and support issues.
  • The following services may be available from Splunk for an added fee:
    • Custom deployment services
    • In-person group training opportunities
    • Direct premium product support

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!