The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Common Good Services

Common Good services are funded through the Core Data and Network charge. The following services are available to members of The University of Texas at Austin. This table does not include a comprehensive list of services provided for University developers. Additional IT services are available to students, faculty and staff for a fee.

Students Faculty Staff
Accessibility Scanning No Yes Yes
BevoWare Yes Yes Yes
Blogs Yes Yes Yes
Campus Computer Store Yes Yes Yes
Canvas Yes Yes Yes
*DEFINE Internals No No Admin. Developers
Digital Certificates No Yes Yes
Distributed Antenna System Yes Yes Yes
Electronic Inbox No Yes Yes
ERP UI No Yes Yes
Exchange (AEMS) Email No Up to 2 GB Up to 2 GB
FAC Computer Labs Yes Yes Yes
Green Output Yes Yes Yes
Group Email Yes Yes Yes
Hard Drive Destruction No Yes Yes
ID Card Yes Yes Yes
UT Service Desk Yes Yes Yes
Mainframe Yes Yes Yes
MySQL No 6 named databases 6 named databases
Qualtrics Survey Tool Yes Yes Yes
Secure Messaging No Yes Yes
Software Developer Training No Yes Yes
SQL Server No 6 named databases 6 named databases
*TXINFO No Yes Yes
Urchin No Yes Yes
UT Direct Yes Yes Yes
UT EID Yes Yes Yes
UT Lists Yes Yes Yes
UTBox Yes Yes Yes
uTexas Enterprise Directory Yes Yes Yes
UTmail 25+ GB 25+ GB 25+ GB
UT Web No Yes Yes
Whole Disk Encryption No Yes Yes
Wikis Yes Yes Yes
Wired or Wireless Network 1 GB/week 500 GB/week 50 GB/week

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!