The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

University Data Center

Service Delivery Reporting

Service Level Agreement Availability

Data Center Infrastructure Availability: 99.98%

Annual Network Availability: 99.96%

Actual Availability

Data Center Infrastructure Availability: 100%

Network Availability year-to-date: 100%

Key Performance Indicators

These charts list some key measurements tracked in the data center.

Campus Units Servec by the UDC

UDC Network Availability

UDC Infrastructure Availability

UDC Customer Survey Responses

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!