The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.


Compare UTLogin and Central Web Authentication (CWA)

Why Did the Login Page Change?

In September 2014, the university completed the transition from the Central Web Authentication (CWA) system to a new UT EID-based authentication system, UTLogin. UTLogin provides a more flexible and secure UT EID authentication service for campus.


The new login system, known as UTLogin, has a number of benefits over Central Web Authentication (CWA):

  • A more contemporary look and feel.
  • Sites using UTLogin will log you out after 60 minutes of inactivity.
  • Removal of the login popup window gets you to your destination more quickly.
  • Enhanced security features behind-the-scenes.

What Did the Transition Look Like?

An updated UT EID login page was phased into use as university websites adopted UTLogin. The transition was scheduled by phases in overlapping groups. UTLogin was released to the first transition group on June 24, 2013, and the CWA system was retired in June 2014.

During the transition, no action was required by UT EID holders. There were no changes to password policies, password reset procedures, or other UT EID administration processes.

More on the Benefits

Updated Look and Feel

The transition to a new UTLogin system created an opportunity to update the login page and give it an updated look and feel.

The CWA login page:

The CWA Login Page

The UTLogin page:

The UTLogin Page

Updated Security Features

Most of the new security features take place behind the scenes. One of the new security features is that UT EID holders must log in within five minutes of loading the UTLogin page. If a UT EID holder doesn’t enter their UT EID and EID password and click the “Log In” button within five minutes, their session will expire and they will be required to reload the page.

The Session Timeout Alert

This feature helps to protect UT EID holders in case they enter their information, forget to log in, and walk away from the machine.

Another benefit is how the system handles bad password attempts. Instead of locking a UT EID when a set number of incorrect attempts is made (which forces the UT EID holder to change their password), the new system will temporarily lock the account without requiring the UT EID holder to change their password. This new method is not only more secure, but reduces the number of cases where UT EID holders are forced to change their passwords.

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!