Campus Planning and Facilities Management

2011 Facilities Management Evaluation Program (FMEP)

As a part of ongoing efforts to improve service delivery, Campus Planning and Facilities Management (CPFM) is evaluating how our organization operates by participating in the 2011 Facilities Management Evaluation Program (FMEP).

FMEP Final Report

Provided below is the final report of the Facility Management Evaluation Program (FMEP) for the Campus Planning and Facilities Management (CPFM) organization at The University of Texas at Austin. This report is the culmination of two major efforts: a self-assessment by the CPFM organization completed in June 2011, and the observations and recommendations of a team of facility management professionals who conducted a site visit July 24 through July 29, 2011.

The FMEP report contains a number of excellent suggestions for improving the CPFM organization. One of the underlying recommendations is that we develop a mission and vision which aligns the various organizations within CPFM and provides a clear statement of our direction for the future. Developing the mission and vision will help us prioritize the other recommendations, so that’s where we will start. We will begin this effort immediately with the goal of completing the mission and vision by end of the spring 2012 semester. Following will be a process that establishes a strategic planning framework for CPFM. We will begin that effort in early summer with the goal of completing the plan by mid-summer. The mission and vision process will involve CPFM directors and me. The second phase, the strategic planning framework, will be expanded to involve both CPFM staff and our clients.

Our next challenge will be organizing and prioritizing the rest of the recommendations. The FMEP team has presented us with a number of opportunities for improvement, and efforts are already underway on some of the recommendations. We can begin the process of organizing and prioritizing in the next few months as we complete the strategic plan, for example identifying the “low hanging fruit.” However, we will evaluate all of the recommendations using a variety of factors including value added to the campus, alignment with our mission, time scale involved, and the resources required to implement the changes.  Exploring and evaluating the recommendations will involve CPFM staff and our clients. Unlike the strategic planning piece, this phase will likely be a long-term effort.

The FMEP team has presented us with a report that outlines a number of opportunities for positive change; it presents a challenge to our organization, one that I am confident we are capable of meeting. I look forward to working with all of you as we move our organization forward.

FMEP Self Assessment

Internal evaluation teams have extensively documented responses to criteria established by the Association of Higher Education Facilities Officers (APPA). This self-assessment is our first step in APPA’s Facilities Management Evaluation Program (FMEP).

FMEP External Assessment

Recently, we completed the external assessment portion of the FMEP process. A team of five facility management professionals conducted approximately 100 interviews with over 200 individuals, CPFM staff and our external clients, as shown in the interview schedule.

 

*PDFs require Adobe® Reader® or compatible software