1. Hospitality (Texas Union)
    Hospitality
    TBD
    August 2014
    $7.75 per hour

    Students in this position serve as the staff for the Hospitality Office front desk and the Hospitality/Information Desk in addition to assisting with events in the Texas Union.

    Student Assistants in this role are responsible for assisting patrons with directions and campus information, utilizing scheduling software, acting as the patron point of contact for events-related information, answering multi-line phones, handling the Union’s Lost and Found, and relaying information to other members of the Texas Union staff.

    • Ability to work late night shifts and weekends.
    • Customer service experience
    • Excellent communication skills
    • Wide knowledge of University information

    Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.
    •    In addition to the application packet, please submit a resume with all co-curricular involvement and work experience.

     Be available to attend the mandatory all-University Unions student staff training in August, 2014

  2. Cash Operations (TU)
    Business Services
    TBD
    May 2014
    $8.84

    Assist in the receipt, disbursement and recording of money for the University Unions. Assist in the cataloging and storage of documents according to University auditing procedures. The position requires handling cash in a secure environment with attention to detail. Additional duties include making deposits and picking up change orders with escort from University personnel.

    Prefer experience as a bank teller or bookkeeper as well as counting money and maintaining records. College level course work in accounting. Dependability in adhering to a work schedule. Demonstrate attention to detail and accuracy in a work environment.

    Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours, Spring or Fall 2014.

    In addition to the application packet, please submit a resume with all co-curricular involvement and work experience.


    Be available to attend the mandatory all-University Unions student staff training in August, 2014

  3. Business Services (TU)
    Business Services
    TBD
    May 2014
    $8.50 per hour

    This position will assist with the general administrative functions of the University Unions Business Services office. Duties will include data entry; updating and accurately maintaining extensive filing system in a timely manner; first point of contact for the office; working with confidential documents; assisting office staff in projects pertaining to business related accounting and human resources; cash deposit audits; and other duties as assigned.

    Demonstrate attention to detail and accuracy in a work environment. Dependability in adhering to a work schedule. Excellent written and verbal communication skills. Experience in working in a professional office environment. Knowledge of business systems through prior experience or coursework. Experience with Microsoft Office software. Ten-key typing skills. Prefer college level coursework in accounting.

    • Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours, Spring or Fall 2014
    • In addition to the application packet, please submit a resume with all co-curricular involvement and work experience.

    • Be available to attend the mandatory all-University Unions student staff training in August, 2014

  4. Event Host (SAC)
    Reservations Events
    15-20 hours/week
    August 2014
    $ 9.00/hour

    Position Overview
    The Reservations Office Event Host’s primary responsibility is to assist in coordinating and ensuring the successful execution of events in the Student Activity Center (SAC). This individual will be integral in communicating with the event sponsors throughout all stages of the event planning process. Candidates for this position should possess excellent communication skills, strong attention to detail and a passion for exceptional customer service. They will need to adapt well to change and maintain their composure as challenges arise. They should be capable of handling a wide range of personalities and be able to manage conflict while remaining professional. Additionally, Event Hosts promote the SAC and its services and opportunities to the campus community. As such, this individual must be upbeat, approachable, and enjoy interacting with various types of populations.


    Duties and Responsibilities of the Event Hosts 
    •    Assist in planning and programming events held in the Student Activity Center
    •    Provide building and event space tours to potential clients (student organizations and University departments) and be well versed in the amenities and services offered by the SAC.
    •    Provide support to clients as they schedule reservations through the University Unions Online Reservations System and answer questions as they arise.
    •    Communicate with event organizers and outside vendors to assist in coordinating their events.
    •    Perform administrative tasks as requested.
    •    Support on-site events by checking in with clients and monitoring room counts.
    •    Communicate event needs with other SAC departments including housekeeping, audio/visual, building safety and security, and maintenance.
    •    Monitor and maintain attendance counts during events.
    •    Work on special projects to enhance the operations of the Reservations Office.
    •    Assist in other areas of the SAC when called upon by other departments.
    •    Maintain thorough knowledge of The University of Texas Institutional Rules and SAC Building Policies and Procedures.
    •    Use a variety of software packages, including word processing, spreadsheets, presentations, and scheduling software (Events Management System – EMS).

    •    Availability to work on alternate weekends, to be scheduled in advance by the supervisor.
    •    Excellent communication skills, strong attention to detail, and a passion for exceptional customer service.
    •    Ability to adapt to change and maintain composure as challenges arise.
    •    Ability to manage conflict while remaining professional.
    •    Be upbeat, approachable, and engaging.

    •    Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.
    •    In addition to the application packet, please submit a resume with all co-curricular involvement and work experience.
    •    Must have availability to work weekends, as determined in advance by the supervisor.

     Be available to attend the mandatory all-University Unions student staff training in August, 2014.

  5. Loading Dock (SAC)
    Loading Dock
    12 hours/week
    May 2014
    $9.00/hour

    Position Overview
    Loading Dock Assistants at the Student Activity Center serve as a first contact for clients and customers accessing the loading dock area of the Student Activity Center. Loading Dock Assistants play a critical role in ensuring that the SAC’s recycling efforts in connection with LEED standards are correctly maintained as well as maintaining safety in the SAC surrounding areas. Loading Dock Assistants ensure successful coordination of deliveries for food services in the building, loading and unloading for events, as well as parking. Further, they support professional staff with many of the beautification efforts in indoor and outdoor spaces.

    Duties and Responsibilities of the Student Ambassadors
    - Monitor and maintain SAC recycling efforts by, including but not limited to monitoring transport and pick up of recycling and maintaining kitchen area from being cluttered
    - Maintain cleanliness of the SAC outdoor space and outdoor furniture – this may include using a leaf blower, power washer, and/or garden hose.
    - Ensuring the safety of the loading dock area by guiding in large trucks onto the loading dock and ensure pedestrians are safe, escorting delivery staff to their destination in the SAC, assisting with loading and unloading.
    - Oversee loading dock deliveries ensuring they arrive as scheduled by maintaining the deliveries log and staying up to date on delivery changes.
    - Ensure SAC guidelines are followed by visitors and vehicles
    - Assist catering services and events in the building in delivering and removing items from event spaces in a timely manner
    - Enforcing parking guidelines on SAC property including bicycle parking, ensuring they are parked in the designated bicycle parking area; fire lane parking; and golf cart parking
    - Monitor access to the loading dock elevator and basement area
    - Monitor security cameras for activity in the aforementioned areas and take the appropriate action when unusual activity occurs
    - Some heavy lifting may be required
    - Assist with building evacuations and emergency procedures.
    - Assist all full-time SAC staff in various duties and projects.
    - Maintain thorough knowledge of SAC building policies and procedures.

    - Ability to work effectively with others and follow oral and written instructions
    - Effective and positive communication skills
    - Candidates must be punctual, responsible, organized, team players, collaborative, and problem solvers.

    •    Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.
    •    In addition to the application packet, please submit a resume with all co-curricular involvement and work experience.
    •    Must have availability to work weekends, as determined in advance by the supervisor.

         Be available to attend the mandatory all-University Unions student staff training in August, 2014.

  6. Ambassador (SAC)
    Hospitality
    Various
    August 2014
    $ 9.00

    Position Overview
    The primary role of the Student Ambassadors at the Student Activity Center (SAC) is to assist and provide services to students, faculty, staff, and guests of the building in a professional and friendly manner. This position requires highly effective communication skills, attention to detail, and an ability to assist numerous guests efficiently. Student Ambassadors are integral in directing guests around the building and to other locations on campus. Therefore, candidates for this position should have good awareness of the campus’ changing landscape and all advertised events in and outside of the Student Activity Center.


    Duties and Responsibilities of the Student Ambassadors

    -        Receive all incoming phone calls to the SAC general information line


    -        Receive patrons as they enter into the building, refer patrons to alternate locations if information cannot be found.


    -        Provide available services such as faxing, copying, access to the Student Work Room, and the Comfort Room.

    -        Assist in the distribution of tickets for special events.

    -        Direct tours of the SAC.

    -        Create documents and presentations for various administrative and promotional purposes such as DigiKnow slides and posters.

    -        Create imaginative decorations for the building.

    -        Assist in traffic control during times when the building has high occupancy.

    -        Assist with building evacuations and emergency procedures.

    -        Maintain the Hospitality Desk and make sure it remains professional in appearance at all times.

    -        Assist with all outgoing and incoming mail and e-mail.

    -        Assist all full-time SAC staff in various duties and projects.

    -        Maintain thorough knowledge of all SAC, University Unions, and campus-wide events as well as SAC building policies and procedures.

    -        Must be available to work alternate weekends.

    -        Candidates should be able to navigate through information and answer questions about UT and the Austin community. Vast knowledge of the University and the Austin community is a plus. 

    -        Candidates must be punctual, responsible, team players, problem solvers, organized, engaging, friendly, and upbeat.

    -        Strong communication skills are a necessity for this position.

    -     Candidates for this position must be approachable and eager to share knowledge about the Student Activity Center and The University of Texas at Austin in person as well as via phone, and written e-mail communication.

    •    Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.
    •    In addition to the application packet, please submit a resume with all co-curricular involvement and work experience.
    •    Must have availability to work weekends, as determined in advance by the supervisor.

    Be available to attend the mandatory all-University Unions student staff training in August, 2014.