Mobile Doctors, Bilingual College Grad Needed for Medical Receptionist Position!, Application Deadline, BTT Gateway Job ID 7376
Fri, September 13, 2013
Mobile Doctors™, an industry leader in geriatric house calls, is currently hiring a recent college graduate for the Medical Receptionist position in our Austin, TX office.
Started in 1996, we currently have physician practices in 7 states with new locations opening every year. Our clinicians make house calls to the elderly and other patients with limited mobility. While the recession has hurt many companies, Mobile Doctors™ experienced 35% growth last year and continues to serve more patients as we expand to new regions.
The Medical Receptionist position is meant to be an entry-level position with Mobile Doctors™. Ideally the chosen candidate will work in this position for approximately 9-18 months then grow into a leadership and/or managerial role. This is an opportunity for an individual to get a foot in the door in a fast-growing and dynamic organization. Hardworking team members will have various opportunities after proving their dedication and commitment.
This position is responsible for answering a high volume of telephone calls and directing them or taking messages for the appropriate person. They are also responsible for processing and distributing all incoming and outgoing mail, packages, and faxes. Additionally the Medical Receptionist would handle the filing and pulling of patient charts, filing documentations within charts, and faxing and copying information from the charts. All duties assigned must be completed in a timely and efficient manner while ensuring accuracy and providing customers with high quality customer service. The employee at all times must safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Essential Duties and Responsibilities
•Answering a high volume of incoming telephones calls.
•Make outbound telephone calls.
•Transfer calls to the appropriate person.
•Check the voicemail and record in the Message Log all voicemails.
•Receive and distribute incoming mail and faxes.
•Receive, sign for, and properly put away any FedEx, UPS, etc. deliveries.
•Be able to use a fax machine and copier.
•Be familiar with alphabetizing and filing charts.
•Copy charts and reports as needed.
•Willing to learn new equipment and processes quickly.
•Have proven customer satisfaction skills.
•Be able to multi-task.
•Excellent organizational skills a must.
•Must be able to type a minimum of 35 wpm.
•Be familiar with HIPAA laws and guidelines.
•Miscellaneous duties as requested.
Education and Experience
•Bachelor's degree from an accredited institution required.
•Related work experience preferred.
•Knowledge of administrative and clerical procedures.
•Basic knowledge of Microsoft Excel.
•Advancement opportunities available for individuals with management potential and/or the willingness to take on additional responsibilities.
•Bilingual in Spanish preferred.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally required to stand; sit; walk; use hands to finger, handle, or feel objects, tools, or control; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 30 pounds.
To apply, see BTT Gateway Job ID 7376. Application deadline is 9/13/2013.