Farmers Insurance Group, Service, Marketing, Sales, Application Deadline, BTT Gateway Job ID 8344
Thu, May 15, 2014
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Marketers work to increase Agency Policies in Force by contacting current and potential prospects via telephone. Marketers contact and inform prospects of the company's products or services for the purpose of securing sales appointments for agents or Agency Producers. Marketers are responsible for tracking marketing methods used, as well as outcomes.
Customer Service Representatives work to maximize positive customer experiences by responding to customer inquiries or complaints regarding the company's products or services. They will communicate with internal and external customers about basic underwriting guidelines, policies, and marketing initiatives to service customer accounts. Additionally, Customer Service Representatives will analyze, clarify, and resolve policy and account-related questions. The position of the Customer Service Representative offers not only the opportunity for retention but agency growth through the expansion of a household by means of cross-selling multiple lines. This action will generate greater retention within the agency as well as new business growth.
BTT Gateway Job ID 8344